Senior Technical Consultant

5 days ago

Sydney, New South Wales, Australia Gresham Full time
Overview

Senior Technical Consultant at Gresham. You'll deliver expert product knowledge and guidance to Gresham's customers on the implementation of the Control software suite, working with leading banks and financial institutions across APAC, EMEA and worldwide. You will lead by example on project work, delivering best in class solutions and technical configurations, showing excellent attention to detail, analytical and problem-solving skills.

Working with a variety of business and technical stakeholders on our delivery projects, you will use excellent communication to convey complex technical concepts in straightforward terms, resolving technical challenges in a collaborative environment. You will work with end users to train and educate them so they are able to drive their own self-sufficiency. Using an established project implementation methodology, you will ensure deliveries are made in line with best practice and following methodologies that you help enhance and refine.

What You'll Do
  • Assisting customers with refinement of their requirements and translation of these into configuration.
  • Completing technical deployments of the Control software suite in cloud or on-premise environments.
  • Producing technical configuration following best practice and with keen attention to detail.
  • Actively contributing to the ongoing refinement of our best practice methodology.
  • Conducting system testing of configuration and bespoke solution components and assisting customers with solution queries that may arise during acceptance testing.
  • Developing customer facing documentation, including solution designs, testing evidence and operational guides, and assisting with peer review of documents produced by other consultants.
  • Writing internal documentation, including solution overviews and deployment guides.
  • Assisting with the preparation and delivery of technical training to customers.
  • Providing third-line support for solutions you have previously implemented.
  • Assisting customers with their go-live planning and implementation activities.
  • Completing allocated project activities and tasks on time and within the allocated budget.
  • Providing accurate and timely status reports to the project manager and actively participating in status meetings.
  • Flagging potential changes of project scope to the project manager at the earliest opportunity.
  • Participating in post project reviews to help identify lessons to be learnt and/or process improvements that could be introduced.
What You Bring
  • Degree in Computer Science/IT or equivalent experience.
  • Strong working knowledge of XML, XSD, SQL, and Regular Expressions.
  • Experience with SQL Server, Oracle, PostgreSQL, or MySQL.
  • Comfortable with Windows & Linux administration, scripting, and deployments.
  • Familiarity with AWS and/or Azure environments.
  • Practical use of reporting tools (BIRT, Crystal Reports, Business Objects).
It would be preferred if you have
  • Financial services project delivery (investment banking a plus).
  • Knowledge of financial messaging (SWIFT MT/MX, FIX).
  • Reconciliation product experience.
  • Secure networking design and troubleshooting skills.
Who You Are
  • A natural problem-solver with strong analytical skills.
  • A clear communicator able to explain complex concepts simply.
  • Customer-focused, with a drive for delivering results.
  • Confident presenting and training to diverse audiences.
  • Self-motivated, collaborative, and adaptable to hybrid/remote work.
Your key stakeholders
  • Reporting to Professional Services Team Leader and Regional MD
  • Customer business and IT leadership
  • Professional Services and Development teams
  • 3rd party suppliers and external partners
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Consulting
  • Industries: Software Development

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