Developer Programmer

1 week ago

Melbourne, Victoria, Australia Ambiment Full time
Overview

Ambiment was born out of a passion for solving real-world problems, shaping ideas, and driving meaningful change for society and businesses. Founded in 2023, we bring a digital-first mindset and a unique, futuristic approach. Our leaders have 20+ years of consulting and product development experience across industries, and our team includes seasoned consultants and Domain SMEs. Our delivery is backed by our Dream-Design-Digital (3-D) Delivery framework built to deliver tangible and meaningful business outcomes, and through our growing portfolio of Marketplace accelerators, we reduce time to market, enable reusability and therefore reduce risk and save cost. AI is core to our solutioning mindset, and it powers smarter solutions, faster decisions and scalable innovation across our delivery framework and Marketplace accelerators.

We are now looking for an experienced and driven Developer Programmer to join our company to assist us with the design, configuration, and enhancement of our many digital solutions.

Key responsibilities
  • Lead the configuration and customisation of Dynamics 365 CE modules (Customer Service, Sales, and Customer Insights) to meet specific business needs.
  • Develop and maintain Power Pages Sites, B2C custom policies, PowerApps, Power Automate flows, Logic Apps, workflows, plug-ins, and custom actions to enhance productivity.
  • Implement and manage security roles, business units, field-level security, and access controls to ensure appropriate data access, compliance, and user governance within the Dynamics CRM environment.
  • Lead stakeholder engagement to analyse requirements, ensuring alignment with D365 capabilities and validating that fixes and enhancements meet end-user expectations.
  • Translate business needs into technical specifications and deliverables, aligning with best practices and considering cross-functional dependencies.
  • Prepare detailed technical documentation, including system requirements, process workflows, and acceptance criteria in collaboration with project teams.
  • Provide responsive user support, troubleshoot issues, perform root cause analysis, and document resolutions to ensure continuous improvement.
  • Work in an Agile development environment, leading solution design, interpreting requirements and developing solutions in line with the product backlog and team vision.
  • Oversee release management and implement CI/CD pipelines to automate deployments, minimise downtime, and ensure quality and consistency across environments.
  • Foster strong relationships with cross-functional teams to support effective communication, stakeholder involvement, and change management.
  • Provide authoritative advice and technical leadership to ensure clarity of objectives and the successful implementation of CRM solutions.
Requirements
  • At least 5 years of experience in the industry
  • At least a relevant Bachelor's degree qualification
  • Experience in D365 Contact Center solution and omnichannel capabilities
  • Well-versed with Microsoft Azure integration capabilities and Azure infrastructure capabilities
  • Knowledge and experience integrating AWS from Azure
  • Excellent written and oral communication skills
  • Detail-oriented, ability to multitask, work independently and prioritise tasks
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • IT Services and IT Consulting

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