Case Worker

Date: 20 Aug 2025

Location: Woolloomooloo, NSW, AU, 2011

Requisition ID: 1751

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

• Location: Based in Woolloomooloo + some work-from-home flexibility

Maximum Full-Time: Monday to Friday - no weekend work

Salary Packaging: Generous not-for-profit benefits allowing you to boost your take-home pay by up to $15,900 tax-free

This is a highly rewarding opportunity to make a real difference. We are seeking a committed Case Worker to join our small, dedicated team. This role is both challenging and fulfilling, offering the chance to provide direct support to people in crisis and to help create long-term positive outcomes. You will be part of a collaborative and supportive team that values empathy, client-centred practice and continuous learning.

Assessments & Referrals: Conduct intakes, assessments and crisis responses, linking clients to internal and external services

Holistic Support: Develop and implement client-centred support plans in collaboration with clients and stakeholders

Case Management: Provide crisis intervention, ongoing support and monitoring of case plans

Outreach Support: Deliver outreach case management in the community, responding to people who present in crisis

Advocacy: Represent and support clients with government agencies, courts and service providers

Administration: Maintain accurate records in SCIS, write case notes and contribute to reporting requirements

Collaboration: Participate in daily allocations, team supervision and professional development

Minimum Certificate IV in Welfare (or currently undertaking tertiary studies in a related field)

Previous case work experience, ideally in homelessness, housing or community services

Knowledge of housing systems, homelessness support and crisis management approaches

Strong communication and relationship-building skills with empathy and cultural competence

Organisational skills with the ability to manage competing priorities

Sound judgement with the ability to respond effectively in crisis situations

NSW driver licence and willingness to travel within the Sydney metropolitan area (pool cars provided)

If this sounds like you, don't wait—apply now, we are interviewing applications as we receive them.

We Offer:

Supportive Team – Be part of a welcoming, values-driven team with a strong sense of community

Flexibility – Access flexible work arrangements, with opportunities for training and professional development

Boost Your Take-Home Pay – Enjoy up to $15,900 in tax-free benefits for everyday expenses

Career Progression – Clear pathways to leadership and internal career opportunities

Learning & Development – On-demand training and resources to support your professional growth

Wellbeing Support – Access to Employee Assistance Program (EAP) and wellness services for mental and physical wellbeing

Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs

Leave Benefits – Up to 16 weeks of paid parental leave, plus cultural and study leave to support your personal and professional life

The St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.