Analytics Lead

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Max Term

Sydney

Velocity Frequent Flyer, Data & Analytics

Hello. We're Velocity Frequent Flyer, one of Australia's largest loyalty programs. With more than 12+ million members (and counting), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you're a part of a team that's rewriting the rules for how loyalty programs work and what they can bring to members. That's the journey you'll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

What you'll be doing:

As an Analytics Lead at Velocity, you will play a pivotal role within the Insight Analytics chapter. Your primary responsibility will be to provide hands-on insights and analytical support to your squad, transforming data into compelling stories.

Additional responsibilities include:

• Team Leadership:Manage and mentor team members within their cross-functional squads, enhancing their technical skills, analytics approach, presentation abilities, and stakeholder management.
• Stakeholder Support:Collaborate with senior business stakeholders across the squads to optimize the use of analytics resources, driving efficiencies and maximising value.

This is a 12 month maximum term opportunity.

You'll be great in this role if you:

• Come with 5+ years experience in an insights analytics role or equivalent, with a focus on driving business outcomes
• Have 1-2 years minimum experience in leading analytics teams
• Experience consulting, influencing and advising key business stakeholders independently including Product and Marketing.
• Experience mining large databases and producing sophisticated analytics, segmentation and targeting
• Experience using digital analytics to deliver reporting, analyse and attribute conversion, generate insight and optimise digital experiences and campaigns
• Expert SQL, Python (or similar) coding ability
• Power BI, Tableu (or similar) visualisation software skills
• Highly level of data literacy and numeracy
• A business partnering mindset; a strong and proactive collaborator
• Highly developed problem-solving skills
• An understanding of key analytical concepts including statistical methodology
• Degree or post-graduate qualification in marketing, business, mathematics, analytics or related areas (desirable)
• Loyalty program or loyalty marketing experience (desirable)
• Knowledge or experience in statistical modelling techniques (desirable)
• Airline, financial services or retail industry understanding (desirable)

What you'll get from us:

We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We're ready to hear from you. Apply now.