Events Customer Solutions Team Leader

4 weeks ago

Sydney, New South Wales, Australia FCM Meetings & Events Full time
Events Customer Solutions Team Leader - North Sydney, NSW

2 weeks ago Be among the first 25 applicants

At FCM Meetings and Events we have an elevated focus on strategy, content and technology. It's all backed by the global strength and security of Flight Centre Travel Group's (FCTG) flagship corporate travel brand FCM Travel. When you combine the talent, tech, global reach of our blended brand as well as the amazing ability of our people to think differently – the result is a meetings and events company LIKE NO OTHER.

What you will be doing

  • Lead and motivate the team by delegating tasks, providing coaching, fostering collaboration, and driving accountability to achieve organisational goals
  • Contribute to the customer solutions strategy
  • Developing client and supplier relationships
  • Ensuring successful delivery of RFPs and quotations including research, accurate and compelling content
  • Support in the proposal build stages and budget creation
  • Supplier engagement, innovation and negotiation

What you will bring to the role

  • Experience in events industry/group travel industry in Operations and Account Management
  • A desire to move into a key leadership role
  • Sound knowledge of procurement, product and market trends and negotiating skills
  • Technical proficiency with CRM and data analysis
  • High proficiency in MS Office
  • Ability to juggle multiple projects and deadlines

What's in it for you?

  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry. Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
  • Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
  • Development: Individualised Learning & Development pathway options
  • Access to LinkedIn Learning: over 24,500 courses in over 20 languages
  • Exclusive Staff Discounts: via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: flights, hotels, tours, cruises, travel insurance and more for you, family and friends
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe – we promote from within
  • Corporate Health Discounts: Exclusive discounts on health insurance plans for you and your family with BUPA
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, team-building and industry events, with opportunities to attend global conferences
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
    • Seniority level: Mid-Senior level
    • Employment type: Full-time
    • Job function: Information Technology
    • Industries: Travel Arrangements

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