Quality and Compliance Officer

Are you driven by the challenge of creating processes that ensure compliance and drive continuous improvement? As our Quality and Compliance Officer, you'll develop policies that work, conduct audits that identify real opportunities, and implement systems that enhance both operational efficiency and client outcomes. Your analytical expertise will directly strengthen our quality management framework and regulatory compliance.

At Murray Mallee Aged Care Group (MMACG), we understand that effective quality systems require systematic thinking, attention to detail, and a person-centered approach. Based in our Adelaide office, you'll oversee our compliance framework, ensuring all policies, procedures, and practices meet regulatory standards while supporting operational excellence for our community's seniors.

Your Responsibilities as a Quality and Compliance Officer Will Include:

Internal Auditing: Plan and conduct comprehensive audits across all operational areas, identifying compliance gaps and improvement opportunities.

Policy Development: Create and maintain our suite of organisational policies and procedures that ensure regulatory compliance and operational effectiveness.

Data Analysis: Analyze audit findings and compliance metrics to provide evidence-based recommendations for management.

Continuous Improvement: Lead systematic improvement initiatives to enhance service quality and operational efficiency.

Regulatory Compliance: Monitor legislative changes and ensure organisational currency with aged care and disability services requirements.

Documentation Management: Maintain audit tools, compliance records, and reporting systems in accordance with regulatory standards.

What We're Looking For:

Demonstrated experience in policy development and/or internal auditing.

Understanding of quality management systems and continuous improvement methods.

Understanding the aged care regulatory and legislative landscape or experience in a similar sector (preferred).

Current SA Driver's License and reliable vehicle.

National Police Certificate and COVID vaccinations.

Relevant tertiary qualification in quality management, business administration, health administration, or a related field will be highly regarded.

What Makes Our Quality Officers Effective:

They apply systematic thinking to complex regulatory requirements, creating practical compliance solutions.

They possess strong analytical capabilities to identify process improvements and risk mitigation strategies.

They demonstrate attention to detail while maintaining focus on organisational objectives and client outcomes.

They balance thoroughness with efficiency, ensuring compliance without compromising operational effectiveness.

What We Offer:

12-month contract with the potential to make lasting improvements to our quality systems.

Salary packaging that decreases your tax and increases your take-home pay.

Professional development opportunities in quality management and compliance.

Supportive team environment where your analytical skills are valued and respected.

Meaningful work where your attention to detail directly protects and enhances client care.

The satisfaction of building systems that work and seeing them make a real difference.

Join Our Team of Quality Champions

Murray Mallee Aged Care Group is a non-profit organisation with over 30 years of experience in providing exceptional aged care services. We believe in genuine, kind, engaging, and reliable care for our seniors, and that starts with having robust, practical quality systems that support our team to deliver their best.

Applications close COB on Friday 29th of August

Only applications made through SEEK will be accepted.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence? How much notice are you required to give your current employer?

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