New Clients Services

Join to apply for the New Clients Services role at Slater and Gordon Lawyers

2 weeks ago Be among the first 25 applicants

Join to apply for the New Clients Services role at Slater and Gordon Lawyers

Client Services Consultant

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients we are people caring for people.

Client Services Consultant

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

What are we looking for?

We have 2 casual opportunities in our Ringwood location.

Working within our National Client Care team you are the first person that a client meets in their legal journey. That's why it's so important that our team members are great listeners, strong communicators and above all empathetic and caring – ensuring that we create an emotional connection that is beyond the first call.

If you are someone who loves customer service and the opportunity to work in a contact centre environment, then this role could be for you.

What will you bring?

We are looking for candidates who are proactive, love customer service, and are confident on the phone speaking with a potential new client, with the view to make appointments with our legal teams.

No legal experience is necessary. Full training will be provided (3-4 week training component). To be successful you will need to demonstrate

• Great customer service skills (through experience working in retail, childcare or hospitality)
• Tech savvy, and someone that can use multiple computer systems at the one time, whilst recording information when speaking with a client
• Inbound or Outbound calling experience (highly desirable)
• An excellent communicator and listener
• A creative thinker who enjoys problem solving
• Resilient and comfortable with the pressures of a busy call centre environment
• Someone who loves a challenge and motivated by individual and team goals
• Working in a fun, positive team environment
  
  

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesLaw Practice

Referrals increase your chances of interviewing at Slater and Gordon Lawyers by 2x

Get notified about new Client Services Representative jobs in Melbourne, Victoria, Australia.

Melbourne, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 week ago

Keysborough, Victoria, Australia 3 weeks ago

Expressions of Interest - Client Service Management, Melbourne

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 5 hours ago

Melbourne, Victoria, Australia A$37.13-A$37.13 5 days ago

Melbourne, Victoria, Australia 4 weeks ago

Client Services Administrator Port Melbourne, VIC

Port Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 2 weeks ago

Customer Service - Accounts Administration Melbourne - Northern Suburbs

South Yarra, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia A$65,000.00-A$80,000.00 2 weeks ago

Branch Customer Service - Epping Area - Expression of Interest

Melbourne, Victoria, Australia 5 months ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia A$75,000.00-A$90,000.00 6 days ago

Customer Solutions Coordinator - Home Services (6-month contract)

Southbank, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 week ago

Broadmeadows, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 days ago

Moorabbin, Victoria, Australia A$65,000.00-A$75,000.00 1 month ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 6 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---