Quality Manager

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Direct message the job poster from Evergreen Garden Care

Evergreen Garden Care is the leading retail garden care company in Europe and Australasia, dedicated to producing high-quality products that help people create better, greener spaces for happier, healthier lives.

We believe in the transformative beauty of green spaces, whether they are vegetable patches, lawns, indoor pots or public park and gardens. Our mission is to inspire and enable anyone, anywhere, to create and maintain a green oasis.

Evergreen Australasia has a proud heritage and offers premium products across several well-known consumer brands, including Scotts, Osmocote, Baileys, Searles, Tui, and Round Up.

The company is experiencing rapid expansion and is a key supplier to major retailers such as Bunnings, Grocery, IHG (Mitre 10), and many independent stores.

Evergreen Garden Care is privately owned by Exponent Private Equity (UK), which has committed to further investment to support our strong and growing business.

• Do the Right Thing: Act with integrity and passion for quality.
• Always Better: Strive for continuous improvement and embrace change.
• Winning Together: Work as a team and create value through collaboration.
• Own It: Deliver on commitments and give the best every day.

Role Overview:

We are seeking a dynamic and experienced Quality Manager to join our team. The Quality Manager will be responsible for developing, implementing, and managing quality systems that maintain certifications, legal obligations, and continuously improve product quality, processes, and customer satisfaction for our portfolio of garden care products.

Key Responsibilities:

Quality Processes & Systems:

• Develop and implement a quality framework suitable for a growing organization.
• Ensure compliance with product quality and manufacturing standards (e.g., AS3743, AS4454, ACO, NASAA).
• Oversee certification audits and product surveillance testing.
• Manage consumer and customer complaints, internal quality issues, and the change control process.
• Collaborate with Supply Chain and SMEs to monitor supplier and raw material quality.
• Conduct staff training on processes, systems, and quality standards.

Training, Knowledge & Development:

• Develop a thorough understanding of Evergreen's operations, products, and certifications.
• Assist with quality aspects of product development and monitoring.
• Maintain up-to-date knowledge of ISO9001 and relevant standards.

People Relationships:

• Work closely with the Leadership Team, R&D & Technical Team, Supply Chain Team, and Production Site Teams.

Communication:

• Regular WIP meetings with the R&D Department.
• Fortnightly 1:1 with the R&D Director.
• Monthly quality reporting and participation in project and business development meetings.

WHS & Sustainability:

• Follow and promote WHS policies and procedures.
• Participate in sustainability programs and report incidents.

Person Specifications:

• Experience: Minimum of 3 years in a similar role, ideally in manufacturing, Agri-Products, or FMCG.
• Education: Tertiary qualifications in science, agronomy, chemical engineering, or a quality-related field are desirable.
• Skills: Strong understanding of production environments, knowledge of relevant standards (ISO 9001, AS3743, AS4454, ACO/NASAA), project management, communication, and analytical skills.

How to Apply

If you're interested in this role, please submit resume and cover letter.

We thank you for your time and interest in applying for this role. Please note only short-listed candidates will be contacted for interview.

The successful candidate will be required to undergo a pre-employment medical and background checks including right to work and police checks.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionQuality Assurance
• IndustriesManufacturing

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