Quality Manager

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Today, the world runs on critical infrastructure and technology. Planes, hospitals, factories, data centres, and the electrical grid are essential to daily life, and our company helps solve some of the toughest power management challenges on the planet. We uphold the highest standards of ethics and compliance, with our Operations division committed to employee safety and sustainability to support our customers in managing power.

We are seeking a Quality Manager to oversee product, supplier, and process quality for ANZ. This pivotal role involves planning, designing, and implementing quality standards and procedures to meet Eaton's customer and regulatory requirements. The successful candidate will work independently with customers, internal stakeholders, contractors, and auditors to ensure timely resolution of non-conformance reports and oversee the document management system.

Key Duties :

1. Act as a key liaison for quality matters across the organization, providing regular updates to senior leadership and collaborating with cross-functional teams to align quality goals with business objectives.
2. Coordinate with external certification bodies to maintain ISO 9001 and other relevant certifications, ensuring readiness for audits and inspections.
3. Champion continuous improvement initiatives using Lean, Six Sigma, and Eaton Quality System tools. Analyze data to identify trends and lead efforts to reduce non-conformances and enhance quality.
4. Identify potential challenges and proactively implement solutions to streamline processes and facilitate effective quality practices.
5. Lead cross-functional root cause analysis, implement corrective and preventive actions (CAPA), and communicate effectively with stakeholders, including customers, suppliers, and internal teams.
6. Collaborate with service teams, partners, and suppliers to address quality issues such as Field Service Bulletins (FSBs) and warranty returns, conducting failure analysis and driving resolution.
7. Develop and maintain an internal audit program, training and mentoring internal auditors to ensure compliance with policies, ISO standards, and regulations.
8. Oversee the document control system, ensuring proper classification, retention, and accessibility of quality documentation.
9. Lead the deployment and continuous improvement of the Eaton Quality Management System (EQMS) aligned with ISO 9001 standards and company quality goals.

Qualifications :

• Minimum 5 years of experience in a quality management role, preferably in manufacturing.
• Experience with process improvement tools such as Lean and Six Sigma, or Black Belt certification.
• Internal and external audit certification.
• Excellent communication skills to engage and influence stakeholders and customers.
• Tertiary qualifications in Engineering (Electrical or Mechanical) preferred.
• Proficiency in Excel, AutoCAD, and Visio is advantageous.

What We Offer :

• Free on-site parking
• Hybrid working arrangements
• Competitive salary with bonus scheme
• Inclusive working environment
• Volunteer days
• Comprehensive training and development programs for professional and personal growth

We are committed to equal employment opportunities for all applicants and employees, promoting diversity and inclusion regardless of age, gender, ethnicity, religion, sexual orientation, or other protected statuses. Eaton values truly representing the communities we serve.

If this opportunity interests you, please submit your application. We look forward to hearing from you

About Us

Eaton is a global leader in power management, dedicated to protecting the environment and enhancing life quality worldwide. We serve markets including data centers, utilities, industrial, commercial, aerospace, and mobility. Guided by our principles of integrity, sustainability, and innovation, we aim to address the world's urgent power challenges and build a sustainable future.

Founded in 1911, Eaton has evolved to meet the needs of our stakeholders, with nearly $25 billion in revenue in 2024 and operations in over 160 countries. For more information, visit our website.

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Our commitment to Inclusion & Diversity and Sustainability

We believe diversity fuels innovation and growth. Our annual reports highlight our progress and ongoing efforts toward sustainability, including our goal to become carbon neutral by 2030.

Read our Inclusion & Diversity Transparency report and our sustainability report.

Recent Awards : Honored to be recognized

• World's Most Admired Companies, Forbes
• Best Place to Work for LGBTQ Equality, HRC
• Top 100 Global Most Loved Workplaces, Newsweek
• World's Most Ethical Companies, Ethisphere

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