Service Manager

2 days ago

Gold Coast, Queensland, Australia Climate Control Full time

Service Manager (HVAC)
Climate Control, Burleigh Heads

Are you an experienced and qualified HVAC professional looking for a leadership role? Join our Gold Coast-based, family-owned company with over 45 years of expertise in providing top-notch Air Conditioning and Ventilation Services. We are seeking a dedicated and skilled individual to fill the position of Service Manager.

Key Requirements:

  • Qualified Refrigeration Mechanic with a full ARC license
  • Restricted electrical license (desired)
  • Australian Driver's license
  • Extensive experience in commercial/residential air conditioning and mechanical services
  • Strong commitment to delivering exceptional service to clients
  • Punctual, reliable, and well-presented
  • Efficient and effective work ethic
  • Ownership mentality towards client sites and pride in work
  • Leadership abilities to manage a team of service technicians/apprentices
  • Team player with experience in job scheduling, ideally with ServiceM8

Key Duties:

  • Manage technicians for service/maintenance jobs
  • Write service reports and preventative maintenance agreements
  • Communicate with clients via phone/email
  • Order parts/equipment for service and warranty works
  • Quote and manage small replacement system projects
  • Liaise with service clients to ensure high-level service and communication
  • Develop and submit quotations for repairs and maintenance
  • Manage and maintain maintenance schedules
  • Build the service client base for future growth
  • Ensure quality workmanship for service and repair jobs
  • Develop, train, and grow the Service Department's expertise

What You Will Get:

  • Great team and clients to work with
  • Varied workload and flexible hours
  • Company vehicle, phone, and uniforms
  • Excellent potential for professional development and training

Join our small, friendly office where teamwork is key, and everyone is ready to lend a hand when needed. If you are a motivated and qualified Refrigeration Mechanic with a passion for excellence, we invite you to apply and become an integral part of our team.

Climate Control is an equal opportunity employer.

How to apply

Answer the following questions with your application:

  1. How many years of people management experience do you have?
  2. Which of the following statements best describes your right to work in Australia?
  3. How many years' experience do you have as a service manager?
  4. Do you have a current Australian driver's licence?

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