Principal Disciplinary Officer

Principle Disciplinary Officer - Fair Trading and Regulatory Services

Grade: Clerk Grade 9/10
Salary range: $129,464 - $142,665 + superannuation and leave loading
Duration: Full-time (temporary opportunity up to 12 months)
Location: Hybrid work arrangement – based in Parramatta or a suitable regional location (subject to office capacity). Office attendance required 2–3 days per week

About the Role

The role undertakes assessments and prepares high quality documentation in line with legislative requirements to initiate proceedings, assess submissions, recommend outcomes and make determinations.

Your responsibilities will include

• Reviewing briefs of evidence and submissions to make recommendations for disciplinary action.
  
• Preparing and reviewing Notices to Show Cause and Decisions about whether to take disciplinary action.
  
• Providing instructions to legal officers and counsel in matters that are appealed to the NSW Civil and Administrative Tribunal (and other courts and tribunals), including reviewing section
• 58 documents, written submissions and other relevant evidence.
  
• Working collaboratively with internal and external stakeholders including investigators, inspectors, legal officers, counsel and the executive.
  
• Supervising and managing a small team.

To be successful in this role you will have

• Relevant qualifications in law or policy and/or relevant experience in regulatory or statutory environments.
  
• Sound understanding of investigation strategies, including the rules of evidence, and procedural fairness.
  
• High level analytical, organisational and written communication skills.
  
• The ability to manage competing priorities and make sound decisions.

What we need from you

To start your journey towards becoming our Principle Disciplinary Officer, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Gabriella Schulzer via gabriella.schulzer@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 1st September 2025 [9:59AM]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact gabriella.schulzer@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process