Revenue Claims Officer

2 days ago

Sydney, New South Wales, Australia NSW Health Full time


Employment Type:TemporaryFull Time (up to 8 months)
Position Classification:Administration Officer Level 3
Remuneration:$34.46 - $35.54 per hour
Hours Per Week:38
Location: Cumberland Hospital – North Parramatta

Where you'll be working

Cumberland Hospital, located in North Parramatta, is known for its specialised care and dedicated team. Set in a tranquil, heritage campus, it's a unique place to grow your career while helping others playing a key role in supporting Western Sydney Local Health District and the surrounding community.

Working at Cumberland Hospital you will:

  • Join a supportive and inclusive work place culture that values wellbeing and professional growth.

  • Enjoy a peaceful, green campus designed for wellness.

  • Have access to on-site staff parking and an array of Public Transport options including Buses, T1 Western Train line and the new state of the art light rail system.

  • Generous public health employee entitlements, including salary packaging.

What you'll be doing

The Claims Revenue Officer ensures efficient billing and supports debt recovery processes, playing a key role in maintaining timely revenue flow across the District.

In this role you will be:

  • Delivering accurate and timely billing services.

  • Following up on lodged claims for debt recovery.

  • Supporting billing queries across the district.

  • Assisting with revenue-related follow-up actions.

  • Contributing to consistent financial processes.

Selection Criteria

Understanding of Medicare Benefits Scheme (MBS), Revenue, private health insurance & other billing arrangements.

Experience in utilising PowerBilling Revenue Collection (PBRC), Revenue Portal, i.PM (Patient Administration System), Microsoft Office applications, Content Management (HPECM) and Powerchart.

Demonstrated ability to plan, organise, prioritise and manage multiple tasks, considering the impact on others to achieve outcomes.

Good interpersonal, verbal and written communication skills with people from a range of professional and social backgrounds.

Demonstrated high level of analytical skills and attention to detail to ensure the integrity, reliability, accuracy of data and data systems.

Capacity to work independently and as an effective team member with the ability to facilitate and support the team to achieve required outcomes.

Demonstrated exceptional customer service and conflict resolution skills.

Requisition ID:REQ590654

Applications Close: 6 August 2025

Need more information ?

  • Discover more about theapplication process.

  • Review the detailed Position Descriptionfor insights into role requirements and criteria.

  • Explore theselection process,employment checks,outcomes and notifications.

  • For inquiries about the role, contact Pamela Richey email: Pamela.Richey@health.nsw.gov.au

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.

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