CRM Developer

Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health, and wellbeing services across Melbourne's northern growth corridor. DPV Health has been awarded the Premier's Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent healthcare to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity, reinforcing the positive approach we have to the way people contribute, communicate, engage, and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits connect, recognize, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, offering opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars of our culture.

That's the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

Working as part of the CRM Development team and reporting to the ICT Project and CRM Manager, you will be responsible for:

The CRM Developer role involves assisting in the development, customization, configuration, deployment, and support of solutions in Microsoft Dynamics 365. You will also assist in hands-on solution development, implementation, and support activities that enable data integration between DPV Health systems like TrakCare, Carelink, Best Practice, Titanium, and CRM.

The successful candidate will support low code or no code Microsoft Power Platform applications development and be involved in designing, developing, testing, maintaining, and documenting applications according to user requirements and technical specifications.

This role requires problem-solving skills, proficiency in programming within DevOps methodology, Web APIs, databases, and knowledge of data integration tools such as SSIS, Power Automate, or similar.

It is a hands-on role with developer responsibilities, requiring programming and analytical skills, strong communication, attention to detail, teamwork, and the ability to manage deadlines.

The role is part of the wider Technology Solutions Directorate, working under the Application Development Team.

Key Responsibilities

• Assist in the analysis, design, and implementation of Dynamics 365 solutions to support DPV Health CRM.
• Support data and application integration with systems like TrakCare, CareLink, Best Practice, Titanium, and Dynamics 365.
• Leverage DPV Health application integration capabilities for CRM projects, adopting standards like FHIR/HL7 for client care.
• Gather requirements from stakeholders for Power Apps and Power Automate flows.
• Conduct unit testing and collaborate on system testing to ensure requirements are met.
• Present final products to stakeholders, incorporate feedback, and ensure project completion within timeframes and quality standards.
• Plan and manage workload to meet development timelines.
• Document all work according to SDLC best practices.

Other tasks may be assigned as needed. Specific objectives will be outlined through the goal-setting and review process.

Qualifications

• Relevant tertiary qualifications in Computer Science, IT, or equivalent.
• Preferred Power Platform and Dynamics 365 certification.

Experience & Skills

• Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dynamics 365.
• Strong understanding of Dataverse and system integration.
• Experience customizing Dynamics 365 modules.
• Proficiency in creating Power Apps canvas and model-driven applications.
• Ability to automate business processes with Power Automate.
• Developing reports and dashboards using Power BI.
• Knowledge of Azure services and integration.
• Strong troubleshooting skills.
• Experience with Agile methodologies.

The Fine Print

• Successful candidates will undergo police checks and hold a valid WWCC.
• Full driver license and travel between sites required.

Application Process

Please include a cover letter addressed to Ramona Thamel, outlining your motivation and qualities. Contact Ramona at +61418248993 for more info. Applications are reviewed as received; apply early. The closing date is 14th August 2025. Click here to view the full Position Description. Apply now to make your next move

DPV Health is an equal opportunity employer committed to diversity and inclusion. For recruitment support, contact peopleandculture@dpvhealth.org.au. We do not accept agency applications.