Senior CRM Developer

At Tennis Australia, we're creating a more playful world through tennis – for everyone.

From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We're a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we'd love to hear from you.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

We are seeking an experienced Dynamics 365 Developer. This is a great opportunity for a skilled and motivated professional to contribute to the design and delivery of high-quality CRM solutions that support Tennis Australia's strategic objectives.

In this role, you'll be responsible for designing, developing, and maintaining custom solutions within Microsoft Dynamics 365 and the Power Platform, ensuring our platforms are robust, user-friendly, and aligned with business needs. We're looking for someone with strong technical capability, a proactive mindset, and a collaborative approach to problem-solving.

Key Responsibilities

• Develop and maintain custom CRM solutions using Microsoft Dynamics CRM Online
• Design and implement advanced customizations including plugins, workflows, web resources, and JavaScript
• Work closely with cross-functional teams to understand business requirements and translate them into scalable technical solutions
• Conduct unit testing and support system and user acceptance testing
• Troubleshoot CRM performance and functional issues
• Provide training and support to end users on CRM capabilities
• Stay up to date with CRM platform enhancements and suggest innovative improvements

About you

To be successful, you will have proven experience in developing solutions using Microsoft Dynamics CRM Online and a strong expertise in creating plugins, workflows, web resources, and JavaScript. Strong analytical skills, and you can troubleshoot and resolve complex technical issues effectively. Your collaborative approach makes you an excellent team player, contributing positively to cross-functional projects. Additionally, your excellent communication and stakeholder engagement skills will enable you to work closely with various teams, understanding and translating business requirements into scalable technical solutions.

What you will bring to the role:

• Proven experience developing with Microsoft Dynamics CRM Online
• Strong expertise in plugins, workflows, web resources, and JavaScript
• Solid understanding of CRM concepts, integration, and best practices
• Familiarity with role-based security and permission models
• Strong analytical skills and the ability to troubleshoot and resolve complex technical issues
• Excellent communication and stakeholder engagement skills
• Relevant tertiary qualifications in IT or equivalent industry experience
• You must hold (or be willing to obtain) a current Police Check and Working with Children Check .

What's in it for you?

• Career development with a range of formal education and on-the-job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities through our Thrive program.
• Onsite gym & tennis facilities
• Flexible working practices
• Free car parking
• A range of discounts from our sponsorship partners

To Apply

If you think you're up to the challenge, we'd love to hear from you Please submit your resume via our online application system. Please note, only applications that include a portfolio will be considered.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.