Account Manager, Lab

Let's change dentistry together

Are you ready to shape the future of dentistry? Join 3Shape as an Account Manager for our Lab business This role offers you the opportunity to drive sales in ANZ, work with a global team, make a difference for patients, labs, and dentists, and grow with us.

About the position

3Shape offers a unique opportunity to work as an Account Manager, responsible for our Lab solutions. You will be part of the Australia & New Zealand team, based in our office in Sydney, and report to the Country Manager ANZ. In this role, you have full accountability for sales of 3Shape Lab Solutions, closely collaborate with our resellers, conduct sales & product training, as well as generating leads and opportunities in the Lab segment to drive Sales of 3Shape Clinic Solutions (TRIOS).

Responsibilities

Commercial responsibility for 3Shape lab solutions

• Ensure sales execution of 3Shape lab solutions, in line with 3Shape's global and local (ANZ) strategy and business expectations
• Responsible for engaging with labs, visiting labs, to understand their digital setup and (up/cross) sell 3Shape Lab Solutions
• Bring 3Shape's 360 digital solution to Labs in ANZ with our scanners, Dental System CAD software, 3Shape Lab Management System (LMS), and Design Services
  • Product specialisation across the 3Shape Lab Solutions Portfolio
    • Driving focus area of digitizing the prosthetist segment for Dental System & lab scanner sales
    • Create a strong market segmentation and map for the ANZ lab market
    • Collaborate cross-functionality with local colleagues as well as global colleagues
    • Run webinars on news within 3Shape lab solutions, in line with company product releases and focus areas within lab, i.e., be "the face of 3Shape lab solutions in ANZ"

Reseller & account management

• Responsible for coaching and sales training of lab reps from resellers. Co-travel with reseller lab reps when relevant to help close hot leads and motivate/inspire the reseller sales reps.
• Participate in reseller management meetings to strategize for business development and reviewing business performance

Generate Lab partnerships for lead generation for Clinic business (TRIOS)

• Building & strengthening our partnerships with labs via events, trainings, visits – as relevant and in collaboration with other members of the ANZ team

Qualifications

Professional

• Education as a CAD dental technician is preferred
• 3-5+ years of experience in Dental market, sales experience is a plus
• Experience in using Dental CAD software (e.g. Dental System (preferred), Exocad, or others)
• Experience in digital workflows both Lab & Clinic
• Strong business acumen
• Customer relations skills
• Project management skills
• Public speaking and presentation skills
• Proficient user of Excel and PowerPoint
• Fluent English

Personal

• Effective and influential written and verbal communications
• Ability to consider other's position and come to a mutually agreed plan
• Ability to maintain a commitment to customers, clients and employee colleagues providing them with a supportive experience
• Ability to look for innovative, creative solutions to routine or new challenges
• Takes accountability for decisions, makes decisions that clearly adhere to an ethical standard
• Data driven
• Results oriented
• Willingness to travel

3Shape: An exciting, visionary, and international place to work.

Join one of the most exciting Danish tech companies in the medical device industry and make an impact. With us you will be able to work on solutions used by thousands of dental professionals worldwide.

We offer

• A vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues.
• Good work/life balance e.g., work from home policy for up to 2 days per week.
• A competitive compensation package.
• Purpose: Help improve dental patients on a global scale.

Salary range: $80,000 - $100,000 per year

Get in touch now

If you are interested in this exciting opportunity, apply already today. We will review the applications continuously.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

About us

3Shape started with a simple idea - to make 3D scanning better. 3Shape has 2,000+ employees globally, with 500 employees in Copenhagen HQ. With the help of dental professionals and amazing colleagues we are creating award-winning scanning solutions. Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook and Instagram. Visit our website If you want to read more about our company, recruitment process, or why 3Shape is a great place to work.