Retail: Full Time Customer Service

4 days ago

Sydney, New South Wales, Australia Telstra Full time
Overview

Telstra Wetherill Park, New South Wales, Australia — Full Time Retail Consultant (Customer Service & Sales).

Responsibilities
  • Build a connection with a variety of customers and provide customised solutions.
  • Deliver consultative service and up-to-date guidance on the latest tech and gadgets.
  • Contribute to achieving sales targets and KPIs while delivering excellent customer service in a fast-paced retail environment.
  • Learn and grow within the role and across Telstra's products and solutions.
Benefits
  • Team performance-related commission, with your first 2 months guaranteed while you're getting up and running.
  • 30% off Telstra services.
  • Continuous training from management to enhance your skills and support career growth.
  • Exclusive discounts across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.
About you
  • You can easily connect with a variety of new and existing customers.
  • You can quickly develop customised solutions for customers.
  • You have drive to reach (and exceed) sales targets and KPIs.
  • You're hungry to learn and grow within the role (and beyond).
  • You have experience in a customer-facing role.
  • You thrive in a fast-paced retail environment and can manage multiple tasks while delivering excellent service.
Apply and selection process

After you submit your application, the next step is an assessment supported by our partner HireVue. Please monitor your email for further steps.

Workplace values and flexibility

We foster a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritise a safe workplace.

We work flexibly at Telstra and are happy to discuss what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.

Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service and Sales
  • Industries: Retail Appliances, Electrical, and Electronic Equipment
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