Workplace Concierge Team Leader

4 weeks ago


Sydney, New South Wales, Australia Insignia Financial Full time

4 days ago Be among the first 25 applicants

  • Elevating office experiences by leading with excellence, service, and seamless operations.
  • Bringing great things to more people
  • Permanent Full Time Opportunity,Location: Agnostic

    • Elevating office experiences by leading with excellence, service, and seamless operations.
    • Bringing great things to more people
    • Permanent Full Time Opportunity,Location: Agnostic

    The opportunity to join our team

    The Workplace Concierge Leader is responsible for guiding and supporting the concierge team to deliver outstanding front-of-house services while ensuring smooth office operations. This role focuses on supervising team performance, optimising processes, driving continuous improvements, and effectively managing concierge resources. Additionally, the Leader will oversee the concierge spend and provide top-tier support for board events, ensuring that the Company Secretary (CoSec) and board members receive exceptional workplace assistance.

    Key Responsibilities
    • Lead, mentor, and develop the Workplace Concierge team, ensuring high performance and collaboration.
    • Oversee daily front-of-house services, resolve escalated issues, and ensure smooth office operations.
    • Drive continuous improvement in workplace processes, implementing best practices and managing operational changes.
    • Manage the concierge spend, vendor relationships, and financial efficiency while ensuring alignment with company goals.
    • Coordinate and oversee workplace support for board meetings and events, ensuring seamless execution and service delivery.

    What You Will Bring
    • Proven experience in workplace management, team leadership, or customer service, ideally in a corporate setting.
    • Ability to lead, mentor, and develop high-performing teams.
    • Strong organisational, problem-solving, and multitasking skills, with a focus on operational improvements.
    • Excellent interpersonal and communication skills for engaging with team members, vendors, and senior stakeholders.
    • Experience in vendor management, budget oversight, process improvement, and workplace health and safety standards.

    Make your move. Make your mark.

    What gets us excited about working here? Helping people do more with their money. From those starting out to those retiring. As your team, we'll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives

    If this sounds like your kind of career, you sound like our kind of person. Here, you'll be making a positive impact in people's lives straightaway – and every day. The first point of contact for our clients whenever they need support.

    Along the way, you'll be free to learn new skills, grow, and get great things done. Around here, we like to call it "putting our fingerprints on the future".

    Showing Up For Every Australian

    We're one of Australia's leading financial wellbeing organisations, helping people feel good about their money. This starts by helping our people feel good about working here. That means flexibility. Plenty of opportunity. And celebrating all the unique things that make you, you – what matters to you, matters to us.

    To Apply

    Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

    Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

    Please note that applications from agencies will not be considered at this time.

    We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.Seniority level
    • Seniority levelMid-Senior level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionOther

Referrals increase your chances of interviewing at Insignia Financial by 2x

Get notified about new Lead Concierge jobs in Sydney, New South Wales, Australia.

Millers Point, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 5 days ago

Client Success Officer (12 Month Parental Leave Cover)

Sydney, New South Wales, Australia 21 hours ago

North Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Penrith, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 3 days ago

Millers Point, New South Wales, Australia 1 week ago

Customer Service and Logistics Specialist

North Sydney, New South Wales, Australia 2 weeks ago

Customer Service Consultant (all genders)

Sydney, New South Wales, Australia 2 days ago

Customer Service Representative @ ClearView Wealth

Sydney, New South Wales, Australia 3 days ago

Pyrmont, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia
A$80,000.00
-
A$90,000.00
3 weeks ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 weeks ago

Guest Relations Manager - Global Governance and Reporting

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 11 hours ago

Five Dock, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Parramatta, New South Wales, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Sydney, New South Wales, Australia Insignia Financial Full time

    Join to apply for the Workplace Concierge Team Leader role at Insignia Financial 1 week ago Be among the first 25 applicants Join to apply for the Workplace Concierge Team Leader role at Insignia FinancialElevating office experiences by leading with excellence, service, and seamless operations. Bringing great things to more people Permanent Full...


  • Sydney, New South Wales, Australia Insignia Financial Full time

    4 days ago Be among the first 25 applicantsElevating office experiences by leading with excellence, service, and seamless operations.Bringing great things to more peoplePermanent Full Time Opportunity,Location: AgnosticElevating office experiences by leading with excellence, service, and seamless operations.Bringing great things to more peoplePermanent Full...

  • Workplace Concierge

    4 weeks ago


    Sydney, New South Wales, Australia Buscojobs Full time

    Workplace Concierge - Client Experience / Reception - Darling Park (New Client)We take immense pride in being a service business that places people at the heart of everything we do.Our vision is to "Operate great workplaces."The Opportunity :We are currently recruiting for Workplace Concierge - Client Experience / Reception (Full-time). Our roles offer...

  • Workplace Concierge

    3 weeks ago


    Sydney, New South Wales, Australia FIRST CONTACT Full time

    Workplace Concierge - Client Experience/ Reception - Darling Park (New Client)We take immense pride in being a service business that places people at the heart of everything we do.Our vision is to "Operate great workplaces."The Opportunity:We are currently recruiting for Workplace Concierge - Client Experience/ Reception (Full-time). Our roles offer...

  • Workplace Concierge

    2 weeks ago


    Sydney, New South Wales, Australia FIRST CONTACT Full time

    Workplace Concierge - Client Experience/ Reception - Darling Park (New Client)We take immense pride in being a service business that places people at the heart of everything we do.Our vision is to "Operate great workplaces."The Opportunity:We are currently recruiting for Workplace Concierge - Client Experience/ Reception (Full-time). Our roles offer...

  • Concierge Team Leader

    4 weeks ago


    Sydney, New South Wales, Australia MERCURE IT Full time

    Join to apply for the Concierge Team Leader role at MERCURE IT. Mercure Sydney is seeking a Concierge Team Leader to join our energetic and welcoming team. Responsibilities Provide outstanding, personalised, and engaging service to make every guest feel at home. Serve as Mercure Sydney's brand ambassador, delivering expert local insights and...

  • Workplace Concierge

    2 weeks ago


    Sydney, New South Wales, Australia Glad Group Full time

    Job Category: Administration and Office,Cleaning, Concierge, SecurityAbout AuxusAuxus is supported by over 33 years of property industry service experience as a member of the Glad Group.The Auxus team hold an unrivalled expertise of the total customer experience and work in partnership with tenants and building owners to deliver service excellence at every...

  • Concierge

    1 week ago


    Sydney, New South Wales, Australia Montefiore Full time

    Award winning and innovative Aged Care Provider, including recipient of Xref's "Best Workplace Award 2023" and "Engage Change Champion Award 2023"Wellbeing Initiatives along with Employee Rewards and Recognition ProgramsWarm and friendly environment with a great team cultureNFP Salary Packaging + generous leave entitlementsPermanent Full Time...


  • Sydney, New South Wales, Australia JLL Full time

    Join to apply for the Concierge Coordinator role at JLL3 days ago Be among the first 25 applicantsJoin to apply for the Concierge Coordinator role at JLLWhat this opportunity involves:We are looking for a Concierge Coordinator that will be working with the JLL Facilities Team and the Clients Workplace Experience team to create the best workplace in the...


  • Sydney, New South Wales, Australia JLL Full time

    Join to apply for the Concierge Coordinator role at JLL3 days ago Be among the first 25 applicantsJoin to apply for the Concierge Coordinator role at JLLWhat this opportunity involves:We are looking for a Concierge Coordinator that will be working with the JLL Facilities Team and the Clients Workplace Experience team to create the best workplace in the...