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Workplace Concierge

1 month ago


Sydney, New South Wales, Australia FIRST CONTACT Full time
Workplace Concierge - Client Experience/ Reception - Darling Park (New Client)

We take immense pride in being a service business that places people at the heart of everything we do.

Our vision is to "Operate great workplaces."

The Opportunity:

We are currently recruiting for Workplace Concierge - Client Experience/ Reception (Full-time). Our roles offer exceptional opportunities for individuals looking to transition into a corporate environment, leveraging their hospitality and customer service skills. No two days are the same

Here's a glimpse of what you'll focus on:

As part of this role, your primary responsibility will be to curate exceptional experiences that leave a lasting impression on our visitors and occupants. You will be the driving force behind ensuring seamless and memorable interactions. Furthermore, you will play a crucial supporting role for our clients, working across any of the core services: Front of house (Reception), Concierge, Placemaking support, Hospitality, Workplace Solutions, Events and Meeting coordination.

*This position requires periods of walking, standing, sitting and/or manual handling.

What you'll bring to the role:

At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.

Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.

Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.

Why you should choose First Contact:

  • Rewarding Monday-Friday, enjoy your evenings and weekends
  • Compensation surpassing industry standards
  • Outstanding rewards program - earn gift cards and perks
  • Learning and development from some of the best leaders in Australia workplace experience.
  • 24/7 Support through our wellness partner "Sonder" Employee Wellbeing Platform

Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure Together, let's create a workplace experience that leaves a lasting impression.

Apply now, and let's make a difference together.

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