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Workplace Concierge

1 month ago

Sydney, New South Wales, Australia Glad Group Full time

Job Category: Administration and Office,Cleaning, Concierge, Security

About Auxus

Auxus is supported by over 33 years of property industry service experience as a member of the Glad Group.

The Auxus team hold an unrivalled expertise of the total customer experience and work in partnership with tenants and building owners to deliver service excellence at every step of the journey.

At Auxus, we take pride in Creating Lasting Impressions Every Day, delivering excellence in customer service. Our clientsknow everything is taken careof, effortlessly and with care.

Job Description

Primary Purpose of Role:

The Workplace Services Support is responsible for delivering exceptional customer service and ensuring a smooth and efficient operation of the workplace. This role requires a strong focus on hospitality, communication and administration skills.

You will be the central point of contact for employees and visitors, providing assistance, information and support while maintaining a professional and welcoming atmosphere.

Snapshot of your day:

  • Deliver outstanding customer service by greeting and assisting employees and visitors
  • Provide registration support and issue access passes for visitors and permanent employees
  • Respond to email enquiries and phone calls in a timely manner
  • Provide building induction to all new employees, contractors and visitors ensuring they are well informed of the building and its facilities.
  • Mail management and advising customers of any parcel deliveries
  • Provide meeting room support and ensure meeting rooms are always ready for use & in excellent conditions
  • Complete daily walkthrough of workspace, ensure standards are maintained and report any maintenance and cleaning issues
  • Monitor levels of stationery and kitchen supplies, restocking when required
Desired Skills and Experience

About you:

  • Strong reception, front office, hospitality/customer service experience in previous roles
  • Professional written and verbal communication skills
  • Passion for people and customer service
  • Works well under pressure and ability to multi–task
  • Team player

Why join Auxus?

Auxus is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Auxus accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.

As an employee of Auxus, you will be supported by:

  • Ongoing training and development
  • Career progression opportunities
  • Exclusive employee rewards and recognition program
  • Employee Assistance Program
  • Supportive work environment
  • Sponsored study program with certificate

To be eligible for this role you will need to have full working rights in Australia (students welcome), a valid police check, and a first aid certificate is preferable.

If you are interested in becoming a part of the Auxus team and meet the above criteria, please apply by submitting your resume.

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