Assistant Warehouse Manager

About us

Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community. As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with a disability. We are one of Victoria's largest NDIS providers of specialist disability in-home and community supports, offering a unique combination of core supports and consumables to NDIS participants. To read more about us, visit independenceaustralia.com.au.

About the role

We are seeking a highly organised and motivated Assistant Warehouse Manager to join our Products - Warehouse team. Reporting directly to the Warehouse Manager, you will support day-to-day operations across receiving, inventory control, freight coordination, staff supervision, and compliance with safety and quality standards.

This is a hands-on leadership role that requires operational expertise, strong communication skills, and a proactive approach to continuous improvement.

Key responsibilities

• Assist in coordinating warehouse activities including receiving, picking, packing, dispatch, and stock control.
• Supervise and support warehouse staff, ensuring safe and timely completion of daily tasks.
• Liaise with freight providers and suppliers to manage deliveries and resolve logistics issues.
• Operate across all warehouse functions including forklift use and manual handling.
• Maintain equipment, cleanliness, and operational zones.
• Ensure ERP and warehouse systems are used accurately for order processing and stock tracking.
• Support KPI monitoring (e.g. pick accuracy, order fulfilment, turnaround time).

About you

You are a detail-oriented and safety-conscious warehouse leader who thrives in a fast-paced environment. You're confident working both independently and as part of a collaborative team, with the ability to guide and support others while managing your own responsibilities.

Essential skills & experience

• Minimum 2–3 years' experience in warehouse operations, with supervisory or team lead exposure.
• Strong understanding of inventory handling, warehouse systems, and ERP platforms.
• Current forklift licence (reach and counterbalance).
• Experience across receiving, dispatch, and inventory control.
• Knowledge of WH&S legislation, compliance, and quality control procedures.
• Excellent time management, communication, and problem-solving skills.

Desirable Qualifications

• Certificate III in Warehousing Operations, Logistics, or similar (or equivalent experience).

Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:

• Increased your take-home pay by up to $5900 by using our salary packaging benefit.
• Discounts on a wide range of products

Commitment to Diversity

Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.

Unlock job insights

Salary match
• Number of applicants
• Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Assistant Warehouse Manager?
• Which of the following forklift licences do you have?
• How many years of people management experience do you have?
• Do you have flexibility to travel interstate from time to time?
• Do you have flexibility to work across an AM (6am to 2pm) and PM (2pm to 10pm) shift?
• Why are you interested in the Assistant Warehouse Manager position with Independence Australia?

Community Services & Development 1,001-5,000 employees

Independence Australia is a for purpose social enterprise that provides choices for people living with a disability or other personal need, enabling them to regain and retain their independence within a supportive community.

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