Field Service Technician

2 weeks ago


Blacktown, New South Wales, Australia The Manitowoc Company Full time

Job Description:

  1. Provide service-related assistance by way of phone support.
  2. Attend field breakdowns and repair crane in a timely manner.
  3. Maintain service reports and submit these in a timely manner upon completion of repair.
  4. Provide feedback on component failure.
  5. Train distributors in the commissioning of the first new product.
  6. Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer.
  7. Interact with MCG based personnel on matters pertaining to service materials, product requirements, availability, and code compliance.
  8. Plan & coordinate activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties.
  9. Analyse reports of technical problems to determine trends affecting future design, production, service, and maintenance processes and recommend modifications to eliminate future problems.
  10. Perform other ad-hoc duties as assigned.

Job Requirements:

  1. High School with 5 years or greater of technical service & support related working experience preferably in the crane industry or heavy equipment industry.
  2. OEM or dealer experience in heavy equipment/Crane background is advantageous.
  3. Specialist training in the crane industry or on Manitowoc Cranes is advantageous.
  4. Trade certificate in either Mechanical or Electrical trades, with a high level of automotive and Canbus electrical diagnostic skills.
  5. Fault finding and diagnostic skills in Electrical, hydraulic, engine, drive-line, braking and general maintenance and repairs in Heavy equipment or LBCC and Mobile Cranes.
  6. Ability to read and work with electronic and hydraulic schematics.
#J-18808-Ljbffr

  • Blacktown, New South Wales, Australia Atlas Copco Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your RoleJoin Our Growing Team in Blacktown – Immediate Start...


  • Blacktown, New South Wales, Australia Chainlink One Pty Ltd Full time $60,000 - $80,000 per year

    About the RoleChainlink Pty Ltd is seeking an experienced Lubrication Technician for an immediate start to join our team servicing major food and beverage manufacturing clients. This role is hands-on, working directly with plant and equipment to ensure reliability, reduce downtime, and keep operations running safely and smoothly.Candidates must have a...


  • Blacktown, New South Wales, Australia The Manitowoc Company Full time

    Job Description:Provide over the phone technical support to technicians and customers when required, organize correct parts for service jobs when required. Liaise with parts department and customers on part availability. Liaise with national service manager of service technicians' availability and allocate work to technicians when required.Attend field...

  • Library Technician

    2 weeks ago


    Blacktown, New South Wales, Australia Blacktown City Council Full time

    Library Technician - Customer Service - Casual Join to apply for the Library Technician - Customer Service - Casual role at Blacktown City Council. About Blacktown City Libraries We have 6 community libraries across our local government area: Blacktown, Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park, and Marsden Park Temporary Library. We...

  • Library Technician

    2 weeks ago


    Blacktown, New South Wales, Australia Careers at Council Full time

    OverviewLibrary Technician - Customer Service - Casual, Blacktown, New South Wales. We are seeking enthusiastic, qualified Library Technicians to join our team of casual staff.The successful applicants will provide outstanding customer service at our branch libraries and mobile library service. You will demonstrate excellent foundational skills in...


  • Blacktown, New South Wales, Australia Volvo Trucks Full time

    Overview Heavy Vehicle Technician to join Volvo Commercial Vehicles (VCV) Blacktown. Based at the Volvo Commercial Vehicles dealership in Blacktown, the role reports to the Workshop Manager within a team of 60 workshop staff including Mechanics, Auto-Electricians, Apprentices, Parts Interpreters, Service Advisors and Costing Clerks. The VCV Blacktown...


  • Blacktown, New South Wales, Australia beBeeTechnician Full time $43,229 - $55,268

    Job OverviewWe are seeking skilled Library Technicians to provide exceptional customer service at our branch libraries and mobile library services.The successful applicants will demonstrate foundational skills in circulation and information services, as well as being skilled communicators and enjoying working with a variety of colleagues and customers.About...


  • Blacktown, New South Wales, Australia Volvo Trucks Full time $92,000 - $112,000 per year

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Looking to work directly for an OEM Truck Dealership?...

  • Service Advisor

    1 week ago


    Blacktown, New South Wales, Australia beBeeCustomer Full time $80,000 - $100,000

    Job Description:A skilled Service Advisor is sought to deliver exceptional customer service, manage service bookings, explain technical requirements clearly, and build long-term relationships with customers.Key Responsibilities:Greet customers and manage service bookingsExplain service requirements and mechanical issues in a clear and concise mannerLiaise...


  • Blacktown, New South Wales, Australia beBeeCustomerService Full time $80,000 - $100,000

    Job OverviewWe are seeking a skilled Service Advisor to deliver exceptional customer service in our busy dealership. This is an excellent opportunity to build your career with one of Australia's leading automotive brands.ResponsibilitiesGreet customers and manage service bookings efficientlyCommunicate complex mechanical issues clearly and effectivelyLiaise...