Assessment Manager

About This Role

Reporting to the Director (Deputy Decision Maker) Assessment, you will be responsible for the management of a team that assesses financial assistance applications, provides victim recognition statements, and coordinates victim recognition meetings.

The Financial Assistance Scheme (FAS) is seeking a dynamic and strategic leader who will lead a diverse, multidisciplinary team that assesses FAS applications, and provides victim recognition engagement with a focus on delivering an inclusive, trauma-informed and victim-focused service. An agile leader who can engage in high level complex decision making and who has robust operational acumen.

Responsibilities

• Leading a team of senior assessors, assessors, and recognition support officers, supporting them to deliver quality services and ensuring they meet service targets and functional responsibilities
• Lead and manage daily operations, including allocation of resources, management of incoming work, communication with staff and stakeholders, completion of reports and auditing outputs
• Provide escalation and advice on applications, including considering and determining complex applications as per the Act, established policy, guidelines, and procedures

About The Business Unit

The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022, the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims\' needs. It will acknowledge harm and be trauma informed, inclusive and culturally safe.

About You

As our ideal candidate, you will possess:

• Extensive experience in management of teams with decision-making functions
• A strong ability in diplomacy and judgement to provide accurate, clear, and comprehensive decisions within defined time frames
• A deep commitment to actively pursuing a culturally safe workplace and organisation and improved outcomes for Aboriginal people, aligned with the principle of self-determination

Qualifications/Requirements

A relevant tertiary qualification and/or experience in community services, social work, criminology, psychology, victim services and/or family violence is essential.

How To Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Depending on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please contact the person listed on this ad.

Important Information

CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people\'s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industry: Government Administration

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