Assessment Manager

Work Type: Ongoing - Full-time

Salary: $138,631 - $162,076

Grade: VPS 6

Occupation: Consulting and strategy

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/D01953SEPTEMBER2025

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?

• Utilise your Strategic Management expertise to provide support and advice to the Victims of Crime Financial Assistance Scheme branch
• An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 6.1: $138,631 - $162,076 plus superannuation.

The Financial Assistance Scheme (FAS) is seeking a dynamic and strategic leader who will lead a diverse, and multidisciplinary team that assesses FAS applications, and provides victim recognition engagement with a focus on delivering an inclusive, trauma-informed and victim-focused service. A leader who is agile, is able to enagge in high level complex decision making and who has robust operational acumen.

About the Business Unit:

The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 (the Act) the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge harm done and be trauma informed, inclusive and culturally safe.

About the Role:

Reporting to the Director (Deputy Decision Maker) Assessment, you will be responsible for the management of a team that assesses financial assistance applications, provides victim recognition statements, and coordinates victim recognition meetings.

Some of your duties will include:

• Leading a team of senior assessors, assessors, and recognition support officers, supporting them to deliver quality services and ensuring they meet service targets and functional responsibilities
• Leading and managing daily operations, including allocation of resources, management of incoming work, communication with staff and stakeholders, completion of reports and auditing outputs
• Being the point of escalation and provision of advice on applications - this includes considering and determining complex applications as per the Act, established policy, guidelines, and procedures.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

• Extensive experience in management of teams with decision-making functions
• A strong ability in diplomacy and judgement to provide accurate, clear, and comprehensive decisions within defined time frames
• A deep commitment to actively pursuing a culturally safe workplace and organisation and improved outcomes for Aboriginal people, aligned with the principle of self-determination.

Qualifications/Requirements:

• A relevant tertiary qualification and/or experience in community services, social work, criminology, psychology, victim services and/or family violence is essential.

To learn more about the Technical Expertise you will require, please read the attached position description.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Inte rests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Sunday 12 October 2025 at 11.59pm

Posted

2 September 2025