Collections Agent
3 weeks ago
Become a Recoveries Specialist and Make an Impact
Duties:
- Contact clients via phone or email to collect payments
- Provide excellent customer service while maintaining a professional approach
- Maintain exceptional internal and external stakeholder relationships
- Maintain KPIs on a day-to-day basis
- Liaise with internal teams to address payment issues and escalate where necessary
- Monitor and follow up on overdue accounts to ensure timely resolution
- Debt Collection or Credit Collection experience
- Customer Service experience
- Excellent negotiation, critical thinking, and communication skills
- Self-motivated and a great team player
- Attention to detail, file integrity, and compliance
- Excellent computing and literacy skills
- Proven ability to work under pressure and multi-task effectively in an evolving environment
- Full Australian working rights
For a confidential conversation regarding this role, please contact Mary on 02 9250 8129.
Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.
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