Administration Officer Level 2

3 weeks ago

Sydney, New South Wales, Australia NSW Health Full time

  • Be the heartbeat of our oral health clinics

  • Variety of work across multiple locations

  • Help deliver great care through great admin

Be the friendly face of Oral Health. Manage bookings, records, and patient flow. Keep clinics running smoothly. Apply Now

Employment Type:Permanent Part Time
Position Classification:Administration Officer Level 2
Remuneration: $64,046.06 - $66,170.25 per annum
Hours Per Week: 30
Location:Westmead Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.

  • Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs

  • Offers primary, secondary, and tertiary health care

  • Supports over a million residents in the Greater Western Region

  • Committed to innovation and patient centered care

  • Strong focus on collaboration and respect in service delivery

  • Empowering teams to make a lasting impact

    What you'll be doing
    In this role you'll be delivering vital admin and reception support to oral health clinics, ensuring a smooth patient experience and efficient clinic operations.

  • Registering patients and managing appointments

  • Handling referrals and waitlists efficiently

  • Maintaining accurate dental and health records

  • Communicating with patients and clinical staff

  • Supporting complaint resolution and meetings

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

Administration experience in a Dental or Medical environment.Demonstrated computer skills with experience in database/patient management systems.Proven commitment to the provision of quality customer service.Capacity to self-manage, prioritise, and multitask in a high volume, demanding team environment.Excellent communication skills and demonstrated ability to interact with a range of individuals.

Requisition ID: REQ600266
Applications Close: 31st August 2025

Need more information?

  • Discover more about the application process.
  • Review the detailed Position Description for insights into role requirements and criteria.
  • Explore the selection process, employment checks, outcomes and notifications.
  • For inquiries about the role, contact Dr Chong Wong on chong.wong@health.nsw.gov.au.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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