
Customer Service Officer
12 hours ago
Location: Unanderra, NSW, Australia
The OpportunityReporting to the Customer Service Supervisor within our Commercial and Industrial arm, you will be the first point of contact for our valued customers and play a crucial role in engaging with the customers via phone and email to address inquiries, resolve issues, and ensure a positive customer service experience. This role will be a 12-month fixed-term contract.
Key Responsibilities- Assist customers over the phone, and via email in a friendly and professional manner.
- Deliver excellent customer service to allocated contracts.
- Develop positive working relationships with other support functions and stakeholders to meet and exceed customer needs.
- Resolve customer issues and complaints in a timely and satisfactory manner.
- Maintain accurate data records and ensure consistent execution of the end-to-end processes in compliance with company policies.
- Proven experience in a customer service or administrative role.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Positive attitude and willingness to learn.
- Ability to work independently with minimal supervision.
- Attractive salary package
- Career development opportunities
- Paid parental leave
- Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.
Join us on our exciting journey towards a sustainable future. Simply click the Apply button or visit our careers page and let's make a positive impact together.
Applications close: 05 Sep 2025 AUS Eastern Standard Time
Work Type: Fixed Term - Full Time
Location: Unanderra NSW Australia
Categories: Customer Service
#J-18808-Ljbffr-
Customer Service Officer
3 weeks ago
Wollongong, New South Wales, Australia Bendigo Bank Full timeCustomer Service Officer | Community Bank Wollongong | NSWJoin to apply for the Customer Service Officer | Community Bank Wollongong | NSW role at Bendigo BankCustomer Service Officer | Community Bank Wollongong | NSW4 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer | Community Bank Wollongong | NSW role at Bendigo...
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Cleanaway Waste Management Full timeAbout UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most...
-
Customer Service Officer
3 weeks ago
Wollongong, New South Wales, Australia Bendigo Bank Full timeIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...
-
Customer Service Officer-Wollongong
3 days ago
Wollongong, New South Wales, Australia Illawarra Mercury Full timeJob Description About the role: ARC (The Australian Reinforcing Company) is currently seeking a Customer Service Officer to join our team at the Wollongong branch. You will work closely with sales and operations to deliver an outstanding customer experience. Responsibilities Providing outstanding customer service over the phone, email, and at...
-
Customer Service Officer-Wollongong
2 days ago
Wollongong, New South Wales, Australia Gfg Alliance Full timeAbout The RoleARC (The Australian Reinforcing Company), is currently seeking a Customer Service Officer to join our tight-knit team at theWollongongbranch where you will be working closely with sales and operations to deliver an outstanding customer experience.This position would be a suitable opportunity for someone looking to build on their existing...
-
Customer Service
2 days ago
Wollongong, New South Wales, Australia Illawarra Mercury Full timePlease note: If you wish to apply for this job, please be sure to follow the detailed instructions at the bottom of this ad or your application may not proceed.Please note: This is a customer service role in a corporate office, it is not in a call centre.The CompanyThe Moduplay Group has been building play spaces for over 30 years.We exist to make kids happy...
-
Customer Service Liaison
4 hours ago
Wollongong, New South Wales, Australia beBeeCommunication Full time $70,000 - $100,000Customer Service Position OverviewThis is a customer-facing role where you will engage with customers via phone and email to address inquiries, resolve issues, and provide a positive experience.Key Responsibilities:Assist customers in a friendly and professional manner.Deliver top-notch customer service to assigned contracts.Develop positive relationships...
-
Technology Services Support Officer
3 weeks ago
Wollongong, New South Wales, Australia NSW State Emergency Service Full timeTechnology Services Support Officer, Clerk Grade 3/4, WollongongWork in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly teamFull time ongoing role opportunityLocation: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunityAs Technology Services Support Officer, you will play a crucial...
-
Customer Service Representative
15 hours ago
Wollongong, New South Wales, Australia beBeeCommunication Full time $41,847 - $86,400About the OpportunityWe are currently recruiting to fill multiple casual roles for a Communications Officer position within our operations centre.As a key member of a 24/7 operational environment, you'll provide high-quality service to customers and internal stakeholders. You'll be the first point of contact for enquiries and requests for assistance, using...
-
Customer Service Specialist
4 weeks ago
Wollongong, New South Wales, Australia Medibank Full timeJoin to apply for the Customer Service Specialist role at ahm Health InsuranceJoin to apply for the Customer Service Specialist role at ahm Health InsuranceAt ahm, we think work should work with you.Because let's face it, life's too short for a job you dread. Work means different things to different people.We're all about making real, meaningful change. Our...