Technical Support Engineer

1 week ago

Sydney, New South Wales, Australia Salt Full time

Get AI-powered advice on this job and more exclusive features.

Recruiting within the spatial, cyber, data and future technologies space

Hiring - Technical Support Engineer

  • 12 months contract opportunity- with a high potential to go perm
  • Location: Sydney CBD- hybrid work arrangements
  • Offering $450/day including super

As a Technical Support Engineer, you will be responsible to resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform.

Responsibilities:

  • Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services.
  • Understanding the platform and all core functionalities while employing various diagnostic tools to isolate the potential cause of the issue.
  • Providing input across business units regarding process and product improvements when working on technical issues for customers.
  • Resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Skills required (Minimum 5 years relevant experience):

  • A fundamental understanding of ITSM, ITIL, or CMDB
  • Ability to troubleshoot difficult technical issues with ease and complexity.
  • Personal commitment to quality and customer service
  • Advanced MySQL / Postgres knowledge and hands on experience (Oracle also helpful but optional)
  • Understanding of remote administration via SSH, SNMP, WMI, PowerShell.

Please Note: Due to the nature of the role, Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to rsharma@welovesalt.com for a confidential discussion.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology
  • IndustriesProfessional Services

Referrals increase your chances of interviewing at Salt by 2x

Sign in to set job alerts for "Technical Support Engineer" roles.

Sydney, New South Wales, Australia A$60,000.00-A$65,000.00 2 weeks ago

Technical Support - Desktop Support - On-site Sydney

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 3 weeks ago

Technical Support Engineer (Expression of Interest)

Sydney, New South Wales, Australia 2 months ago

Technical Support Engineer - Customer Experience

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$60,000.00-A$75,000.00 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Technical Support Engineer (Messaging Protection-MDO)

Chatswood, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 6 days ago

Enterprise Technical Support Specialist, Sydney

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia A$75,000.00-A$85,000.00 3 weeks ago

Technical Application Support Specialist

Sydney, New South Wales, Australia A$50.00-A$59.00 3 weeks ago

North Ryde, New South Wales, Australia 1 week ago

Tier 2 Technical Support Engineer - Australia

Sydney, New South Wales, Australia 2 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Solar Design Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Electrical Engineer Full time

    OverviewHarvey Norman Commercial Division specialises in the supply of goods & services to project builders, developers, architects and the mining industry. Our clients depend upon Harvey Norman Commercial to supply the best range, the best service and the best prices.We have an exciting opportunity at our Taren Point office for a motivated and driven Full...

  • Solar Design Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Electrical Engineer Full time

    OverviewHarvey Norman Commercial Division specialises in the supply of goods & services to project builders, developers, architects and the mining industry. Our clients depend upon Harvey Norman Commercial to supply the best range, the best service and the best prices.We have an exciting opportunity at our Taren Point office for a motivated and driven Full...

  • Technical Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Salt Full time

    Get AI-powered advice on this job and more exclusive features.Recruiting within the spatial, cyber, data and future technologies spaceHiring - Technical Support Engineer12 months contract opportunity- with a high potential to go permLocation: Sydney CBD- hybrid work arrangementsOffering $450/day including superAs a Technical Support Engineer, you will be...

  • Technical Support Engineer

    1 week ago

    Sydney, New South Wales, Australia Solax Power Australia Full time

    Direct message the job poster from Solax Power AustraliaEstablished in 2012, SolaX Power is committed to helping our customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence in Europe, Asia, Africa, and Oceania.With over 2,800 employees worldwide,...

  • Technical Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewTechnical Support Engineer - Office / Copilot at Microsoft. This role sits in the Customer Experience and Success (CE&S) organization within the Customer Service & Support (CSS) area, focused on delivering trusted, seamless support experiences and accelerating AI transformation for customers.Role highlights: you will own, troubleshoot, and solve...

  • Technical Support Engineers

    2 weeks ago

    Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time $90,000 - $120,000 per year

    Technical Support Engineers (Multiple Application Support Roles)Sydney | Hybrid | SaaS / Cloud Application SupportWe are looking for experienced Technical Support Engineers to join our growing Sydney team, delivering expert application support across a range of complex SaaS and cloud-based systems. You will work on high-impact issues for enterprise and...

  • Technical Support Engineer

    1 week ago

    Sydney, New South Wales, Australia Genetec Full time

    Technical Support EngineerGet AI-powered advice on this job and more exclusive features.Your team's dynamic:The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the...

  • Technical Support Engineer

    1 week ago

    Sydney, New South Wales, Australia Genetec Full time

    Technical Support EngineerGet AI-powered advice on this job and more exclusive features.Your team's dynamic:The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the...

  • Technical Support Engineer

    6 days ago

    Sydney, New South Wales, Australia Plenti Full time

    OverviewApplication Support Engineer role at Plenti.Plenti is a fintech lender providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly, delivering better customer experiences and expanding its market share in personal lending, renewable energy, and automotive finance.Plenti is a...

  • Technical Support Engineer

    6 days ago

    Sydney, New South Wales, Australia Plenti Full time

    OverviewApplication Support Engineer role at Plenti.Plenti is a fintech lender providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly, delivering better customer experiences and expanding its market share in personal lending, renewable energy, and automotive finance.Plenti is a...