Manager, Commercial Distribution, ANZ

Overview

Join to apply for the (Associate) Manager, Commercial Distribution, ANZ role at BeOne Medicines.

About BeOne

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description

The Commercial Distribution manager plays an active role in ensuring excellent customer experience is delivered across Australia and New Zealand through efficient and effective order fulfillment management and warehouse and distribution operations.

Responsibilities

You are a hands-on person with a strong work ethic and experience working with 3rd party logistics providers within a GMP / GDP environment and have experience in vendor selection and management and integration into the supply chain. You have strong communication skills to be a key player within a collaborative team.

In this position you will manage the domestic logistics operation, order fulfilment, reverse logistics, and order to cash process for Australia and New Zealand.

You will design and improve operational processes to optimize efficiencies and performance.

You will be key point of contact for managing wholesalers and managing the in-market tender process.

Essential Functions Of The Job

• Lead activities in Australia and New Zealand for order processing and logistics of goods:
  • Manage daily operations including warehousing and transportation with 3PL, reverse logistics and local relabeling / redressing operations where required.
  • Manage the Order to cash process including sales order processing, master data maintenance and credit management to ensure on-time order entry to support customer invoicing and reconciliation.
  • Liaise with global logistics and trade compliance to track inbound deliveries, including providing support for customs clearance, to ensure on time delivery, goods receipts, and goods release for distribution.

Performance And Compliance Management

• Manage and assess logistics vendor's performance and monitor reports on operational metrics (KPIs), including regulatory reporting requirements related to local warehousing, distribution and import activities.
• Ensure the requirements and business processes associated with goods are efficient and compliant with local regulations.
• Support serialization implementation.

Inventory Monitoring

• Liaise with accounting and the LSP to retrieve proof of delivery documents for end of month accounting purposes
• Perform reconciliation at the end of each month of LSP inventory transactions and inventory holding and compare to internal inventory management system holdings and transactions and investigate and rectify discrepancies and share with regional planning and quality where required.
• Liaise with accounting, LSP and quality to coordinate annual stock count, reporting and discrepancy process

Establishment and management of ANZ export/import, warehouse and distribution needs, and in-country product launch and variation set up

• Support new distributor / LSP integrations as needed
• Manage the warehouse and distribution budget
• Liaise with local launch teams and regional planner to support product launch and variation management
• Liaise with global logistics and trade compliance to support in country customs and freight services, oversee product issue and product receipt, and liaise with accounting to meet required reporting standards
• Provide logistical support and stock management for co-payment programmes
• Establish change records and manage these to support new launches

Partnership Management

• Maintain wholesaler relationships and establish working relations to inform forecasting and planning
• Monitor for relevant tenders, coordinate and submit relevant documentation to support product utilisation

Root Cause Analysis and Process improvements

• Maintain metrics and analyze data to implement process improvements.
• Lead and assist in the creation and improvements of Standard Operating Procedures and Policies
• Coordinate with quality team on product complaints/deviations/CAPAs for incidents that occur during local warehousing/distribution/importation

Business Partnership

• Collaborate with cross-functional colleagues (including Finance, Marketing, Business Insights etc) to deliver the ANZ business goals and priorities
• Be an active member of the regional supply chain working group, providing support to colleagues across the region as needed
• Evaluate long-term logistics models and vendors, providing recommendations in partnership with procurement as local business needs change and evolve

Qualifications

• 5+ years progressive experience in Supply Chain within the biotech/pharmaceutical industry. A minimum of 3 years in a logistics operation or customer service role.
• Understanding of global pharmaceutical regulatory requirements, GMP and GDP.
• Experience working in a global, complex supply chain organization within the biopharma or pharmaceutical industry.
• Strong ability to collaborate and build strategic relationships with internal (Quality, Commercial, Finance, etc.) as well as external (CMO, customs brokers etc.) stakeholders.
• Strong understanding of export/import requirements and customs practices.
• Strong experience with initiating and leading process improvements.
• Fluent in English.
• Proficiency in Excel

What We Offer To Our Valued Employees

• Market competitive compensation package including performance-based annual bonus scheme
• Company shares (generous welcome grant and performance-based annual equity plan)
• In-house and external learning and development opportunities
• Fantastic benefits program and keep improving
• Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.
• Join us and Make momentum in your career

BeOne Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

Privacy

BeOne is committed to respect and protect personal information rights of job applicants and will process job applicants' personal information in accordance with applicable laws and regulations. Due to BeOne's global operation, job applicants' data will be stored overseas with adequate protection. BeOne's Job Applicant Privacy Policy is available at https://beonemedicines.com/privacy-policy. If you voluntarily provide your personal information to us, you are deemed to have acknowledged and consented to BeOne's Job Applicant Privacy Policy as well as the relevant privacy terms. If you have any concern, please do not provide any resume or other personal information to us.

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