Business Support Officer – Winyanboga Nangha

Rumbalara Aboriginal Cooperative – Justice & Community Services now has the following vacancies:

Full-time, 38 hours a week

These are designated female (gender specific) roles in according with special measures criteria of the Equal Opportunity Act 2010 (Vic).

This is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role

The purpose of this role is to provide oversight of administration, quality improvement and financial functions relevant to Winyanboga Nangha,Women and Children's Crisis Accommodation Centre and to ensure a friendly, safe, and culturally sensitive first point of contact for all visitors to the Centre.

As part of a multi-disciplinary team, you will have a strong understanding of the sensitivities of clients presenting with family violence and the impacts these issues may have on clients. Your priority points of contact will be with the Centre Manager, and team members.

About You

To excel in this position, you should possess the following qualifications and qualities:

· You are Aboriginal and/or Torres Strait Islander.

· Preferred minimum qualifications include Certificate IV Business Administration, and/or a relevant discipline is desired. However, applicants who are currently undertaking a qualification and/or have significant experience in a similar role are strongly encouraged to apply.

· Demonstrated knowledge of the local Aboriginal community including Rumbalara Aboriginal Cooperative.

· Knowledge and understanding of Aboriginal Family Violence.

· Proven high level experience in Microsoft Office suite of products.

· Demonstrated experience in operating telephone systems and a high level of client service and telephone communication skills.

· Proven experience in administration, record management and finance.

· Demonstrated understanding and application of Privacy and Confidentiality and the various Family Violence Information Sharing Schemes.

· Demonstrated effective and interpersonal skills, for example, active listening, empathy in all verbal and non-verbal communications.

What We Offer:

· Salary packaging of $15,900 available for Part- or Full-time employees.

· Competitive pay and conditions based on the ACCHS Award, Administrative grade 3 – level 1 to level 4 (based on qualifications and experience).

· Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.

· Professional development opportunities and support to help you grow in your career.

· Access to a free and confidential Employment Assistance Program and more.

· Provision of a laptop and mobile phone to support your work where applicable.

· Fleet cars to carry out daily tasks where applicable.

You will be required to undertake a pre-employment screening check, including providing a copy of your Confirmation of Aboriginality.

Please apply though this link - https://rum.chris21.com/RUM_MER21p/Home/Index#/

Your application must includea cover letter outlining who your mob/clan is, along with your previous experience and/or qualifications, and a current resume.

Applications close: Sunday 17th of August 2025 (date has been extended)

This is an "Indigenous Only" role under Special Measures of the EEO Act 2010, Section 12.

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What can I earn as a Business Support Officer