Admin and Office Support Officer

8 hours ago

Shepparton, Victoria, Australia Chandler Macleod Full time $47,000 - $77,000 per year

**Mandatory: Australian Citizenship required to work within Federal Government.

About the company:**

This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role.  We have multiple vacancies across regional Victoria, and this is a great opportunity for an experienced Admin and Office Support Officer to join this busy team for a temporary assignmen.

About the role:

  • Providing counter/reception support for the local office including customer enquiries in the self-help kiosks and online support.
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.

About you:

  • You will have previous experience working in a reception or face to face customer service environment
  • You will have ability to work in a team
  • You will have strong communication and customer service skills
  • You will have ability to manage conflict and difficult/sensitive conversations
  • You will have Microsoft Suite skills (Excel, Word, Outlook, Teams)
  • You will have ability to use initiative and work independently
  • You will have ability to learn new systems and processes

Benefits:

  • ASAP Start (pending Federal Police Clearance)
  • Temporary casual assignment until 30th June 2026
  • Full time hours Monday to Friday
  • $37.36 per hour + Super
  • Multiple locations in Regional Victoria available

How to Apply:

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.  

You can read more about our commitment to diversity and inclusion at

Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.

Please click 'APPLY" to upload your details and resume to be considered for this role.

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