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Administration Assistant
1 month ago
Introduction:
About AWC:
Australian Wildlife Conservancy (AWC) is a global leader in conservation, providing hope for Australia's wildlife with a science-informed, land management partnership approach which delivers high impact results. We protect endangered wildlife in iconic regions such as the Kimberley, Cape York, the Top End and Kati Thanda-Lake Eyre.
AWC's mission - to deliver effective conservation for all native animal species and their habitats - is achieved by:
- Operations - delivering effective large-scale land management including fire management, feral animal control, weed control and infrastructure management.
- Science - delivering the largest national biological survey program with a focus on measuring the population of indicator species and the extent of threatening processes as well as conducting research on key issues such as feral cat control.
- Fundraising - mobilising finance (primarily, tax deductible donations) from the general public and philanthropists including through effective communication of field updates from around the AWC estate.
The South-west (SW) Region consists of 16 permanent staff, several short contracts and interns plus research students, as well as a range of casual staff and volunteers. Day-to-day operations are overseen by the individual Sanctuary Managers and science programs by the Wildlife Ecologist. The two staff streams (Operations and Science) work together in an integrated manner to design, implement and measure the effectiveness of land management strategies.
The Administration Assistant reports directly to the South-west Administration and Operations Support Officer, and will primarily support the regional administration required for delivery of visitation program in the SW. The Administration Assistant will facilitate public visitor bookings at our busy Paruna Sanctuary in Gidgegannup, and Mount Gibson Sanctuary near Wubin by updating and maintaining relevant Newbook (Online booking portal) processes and background information such as conditions of entry and directions. Additionally, although Newbook is an online portal, the role will be critical in maintaining public facing communication.
Paruna received over 10,500 visitors from May to October in 2024 for day walks, and Mount Gibson is a popular bush camping destination. Visitors can book online via Newbook and often call for information and guidance. From time-to-time, the Administration Assistant may also assist with regional administrative tasks to support the South West region including Karakamia, Paruna, Mt Gibson, and Faure Island.
Critical competencies:
- Professional and friendly demeanor with strong personal communication skills including face-to-face, phone, and email interactions.
- Proficiency in various software including MS Word, Teams, Excel, Outlook and general computer skills. Experience using NewBook (booking system) is desirable but not required. Training will be provided.
- Self-motivation and ability to work independently or as part of a small team as required.
- An organised approach to work tasks and high level of attention to detail.
- Demonstrated ability to prioritise and manage tasks in an efficient manner.
- Proficiency in working with basic financial management processes. Experience using Tech1 is desirable but not required. Training will be provided where required.
- A background or interest in nature conservation and/or outdoor recreation is highly desirable.
- Prior experience in an administrative, customer service role is preferred.
- Formal qualifications in a relevant discipline would be advantageous (i.e. Certificate III Tourism, and/or Cert III Business Administration), but is less important than strong, practical experience in delivering results.
- Police clearance certificate.
To view the detailed position description for this role, click here: Administration Assistant (Visitation) | South-west.
If you encounter any issues viewing this position description on an external job platform (such as Seek), we encourage you to view the application on our AWC careers portal.
Join our Journey:
Take the leap and start your next adventure with the AWC AWC reserves the right to start screening applicants and interviewing throughout the recruitment process.
Initial enquiries: employment@australianwildlife.org
Applications: To submit an application, click 'Apply' and follow the prompts to complete an online application form. Your application must include CV and covering letter, briefly addressing the critical competencies listed in the detailed job description attachment.
Please note:
- Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available.
- Applicants will undergo relevant pre-employment checks, which may include an online medical and a values based assessment.
- If you apply for this role, AWC will include you in its ongoing updates and communications about its events, activities and fundraising initiatives. You may opt out of these communications at any time.
- Any application submitted to AWC will be handled in accordance with our Privacy Policy, available at www.australianwildlife.org/privacy-policy. By providing us with your contact details, your consent to receive communications and direct educational material will remain current until you advise us otherwise.
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