Environment and Release Manager

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• Annual base salary from $142,838 to $150,860 (HEW 9) plus 17% employer's superannuation contribution and annual leave loading.
• Full-time fixed-term contract ending 31 December 2026
• Macquarie University, Wallumattagal Campus, Dharug land, North Ryde
• Collaborative team with hybrid working arrangement

About the role

The Student 360 (S360) Program is a key component of the University's digital transformation strategy and will establish a digital platform based on Salesforce Education Cloud for student support and administration. The Program will improve our students' experiences by providing more streamlined and personalised service delivery, integrating data from multiple systems, and facilitating faster and easier resolution of service requests.

S360 will leverage the foundational capability of Salesforce Education Cloud, MuleSoft and AWS Connect. Future projects within the Student 360 Program are also planned beyond 2026. This is an excellent opportunity to contribute to our university's digital transformation journey.

Our Student 360 Program is seeking a Senior Environment and Release Manager to join a dynamic and complex digital transformation for an initial Fixed Term full time opportunity. This role requires a deep understanding of both business processes and technical systems.

In this role, you will report to the Senior Project Manager - Technology, and you will play a critical part in setting up and managing the various IT environments required for use by multiple projects within a complex IT Program, ensuring they are stable, secure, and aligned with Program requirements.

This role requires a deep understanding of IT environment management at every stage of project delivery. It is responsible for the strategic management and oversight of S360 Program IT environments, including development, testing, staging, production, and training environments. The role ensures that these environments are properly configured, maintained, and optimised to support the Program's processes effectively.

Key Duties:

• Oversee the set-up, configuration and maintenance of IT environments, including development, testing, staging, production, and training.
• Implement and enforce environment standards and configurations to ensure consistency, reliability and alignment to project requirements.
• Monitor and optimise environment usage to ensure efficient allocation.
• Develop and implement strategies for environment management to support project needs.
• Plan for environment provisioning, capacity management and lifecycle management in accordance with Program planning.
• Monitor and optimise environment performance to ensure high availability, reliability and efficiency.
• Implement and maintain environment monitoring tools and practices.
• Collaborate with development, testing, and operations teams to plan and schedule application and platform releases across various environments.
• Coordinate with IT operations teams ensuring release schedules are aligned with project timelines and business objectives.
• Coordinate release activities, including change approvals, deployment planning, and roll-back strategies.
• Develop and maintain automated deployment processes to streamline releases.
• Ensure IT environments are secure and comply with the University policies and regulatory requirements.
• Ensure that detailed release documentation, including release notes, configuration changes, and version control are documented and maintained.
• Foster effective communication and collaboration between development, testing, training, infrastructure and operations teams during the release process.
• Stay up to date with industry best practices and trends in environment management and release automation.
• Provide guidance and support to project team members and other stakeholders on environment-related issues and best practices.

Please note that this is a fixed term contract ending 31 December 2026 based at Macquarie University, Wallumattagal Campus, North Ryde.

About you:

You are an experienced Senior Environment and Release Manager including:

• Tertiary qualification in Computer Science, Software Engineering, or related field, and/or substantial experience in the role.
• 5 years' experience in environment management, release management, configuration management within an IT or software development environment.
• Strong knowledge of release management methodologies and best practices.
• Proficiency in version control systems and release automation tools.
• Experience with application deployment on cloud platforms.
• Familiarity with Agile and DevOps principles.
• Experience working within a complex, Enterprise environment
• Excellent problem-solving skills and the ability to work well under pressure.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented with a focus on maintaining accuracy and consistency in the release process.

To Apply:

To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

• At least 5 years' experience leading environment and release strategies.
• Previous experience working with large CRM platform implementations, specifically Salesforce.
• Lead cross-functional analysis, technology, and change teams to achieve key program objectives within a portfolio.
• Work with stakeholders, including external vendors, IT Directors, Project Managers, Solution Architects, and other project staff to lead initiation, planning and execution of various projects.
• Be able to analyse any issue and provide necessary leadership to the team to find optimal solutions with regards to project management, solution analysis, change management, quality assurance, and architecture.
• Lead, coordinate, and drive the decision-making process for key delivery decisions.
• Ensure alignment of integrated project/program plans across functions and with team leadership.
• Track and communicate with key clients and stakeholders on roadmap execution status.
• Establish effective, accurate, appropriate, and timely communication within cross-functional teams to achieve key project objectives.
• Provide updates on key issues and progress to senior management, both within IT and the Business organisation.
• Proactively identify issues and provide general guidance to resolve project and team challenges.
• Develop practical solutions to achieve project productivity and quality goals and objectives.
• Provide input and general guidance to the team for presentations and updates to management and outside collaborators where applicable.
• Foster a collaborative environment that encourages continuous improvement and innovation.
• Support personal and professional growth across the team.
• Maintain up-to-date knowledge of industry best practices, regulatory frameworks, and emerging technologies to enhance project outcomes and drive operational excellence.
• Champion a culture of accountability, inclusivity, and transparent communication.
• Ensure all team members feel valued and empowered to contribute to the university's vision.

This position will require pre-employment checks such as criminal record check, working rights check in Australia and qualifications check.

About us:

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie:

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Discounted health insurance (Medibank)
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre

Applications Close Date : 18th August at 11:59 PM

Please note we reserve the right to progress or decline an application as well as close the advertisement prior to the stated closing date.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesHigher Education

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