Relationship Manager

Relationship Manager
Join us at the Australian Museum and help us achieve our Mission to ignite wonder, inspire debate and drive change

About the Role
Enthusiastic with a love of learning, the Relationship Manager will develop and steward a portfolio of donors with a focus on securing gifts of $10K+ with a particular focus on building an Australian Museum bequest strategy and pipeline of bequest intenders. With exceptional interpersonal skills and emotional intelligence, the person will proactively manage and develop relationships to solicit gifts from prospects and existing donors. The position will also support senior relationship managers at the Museum in the stewardship of major and principal gifts.
Employment Status:

• Clerk Grade 7/8
• Fixed term up to June 2028
• Full time 35 hours per week

Click on the following links to begin the journey to find your new career at the AM

• Role Description
• AM Candidate Pack

You will be paid a competitive annual salary $113,574 - $125,720, plus employer's contribution to superannuation (currently 12%) and annual leave loading.

About you
We are seeking a driven Relationship Manager to secure gifts of $10K+ and steward donors across the full donor portfolio. You will have:

• at least 3 years' experience in a fundraising, NFP or customer service role
• great organisational skills, be enthusiastic, results-focussed and a self-starter
• experience establishing, nurturing and stewarding relationships within a portfolio of existing and prospective donors and foundations
• excellent writing skills, including the ability to draft grant applications and donor communications
• exemplary interpersonal skills, including effective listening, empathy and discretion
• the ability to build and sustain relationships and exceptional customer service
• a demonstrated ability to meet deadlines, work under pressure and establish priorities
• a demonstrated growth and learning mindset with a positive, solution focused attitude.
• computer literacy in Microsoft Office suite products and previous use of CRM systems.

Essential requirements

• Relevant tertiary qualifications in arts, science, business, communications, marketing, museum studies or event management or a related field or equivalent work experience.

About The Australian Museum
The Australian Museum is truly a great place to work. We aim to be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations' culture; and continue to develop world-leading science, collections, exhibitions and education programs.
Recent staff survey results confirm that our staff feel valued, accepted and supported and that they believe the AM is an inclusive workplace. AM staff also report a high level of job satisfaction.
The AM is located on the homelands of the Gadigal people and acknowledges and pays respect to the Gadigal people as the custodians of the land, sky and waterways, paying respect to Elders past and present.

Check out our current exhibitions and events here.
Benefits
Besides working together with other like-minded people, you will have access to professional development and dedicated Wellbeing programs.
How to apply
Applicants must submit (if submitted as attachment, please upload as PDF):

1. A one to two page covering letter which addresses the role description's essential requirements, key knowledge and experience.
   
2. Resume

As part of the online application process, you will be prompted to answer two targeted questions.

1. Give an example when you successfully stewarded a major gift in an organisation with a diverse portfolio. In your experience, what approaches have you found most effective in ensuring strong donor engagement and long-term relationships? (Max. 350 words)
   
2. Provide an example of how you have stewarded someone in the early stages of their bequest and/or giving journey, highlighting the key milestones. Alternatively, you may describe an approach you have seen work well and explain how you would apply this at the AM. (Max. 350 words)

For more details, Frequently Asked Questions and how to apply for the role go to I Work for NSW.
The successful applicant will be subject to national criminal records check. As recommended by Australian Technical Advisory Group on Immunisation (ATAGI), the Australian Museum encourages all applicants who can be safely vaccinated for COVID-19, to be so.
Contact person: Frankie Greene, Head of Development, frankie.greene@australian.museum
Inclusive and welcoming
The Australian Museum is an NSW Public Service organisation and aims to attract and retain the right people for the right jobs. The AM is a diverse and inclusive workplace where genuine participation and contribution is enabled, and everyone, regardless of their background, identity or circumstances is valued, accepted and supported to thrive at work.
This means that we are embedding diversity and inclusion in everything we do on a daily basis, whether it be our recruitment processes, workplace culture, career development programs, customer service or policies and procedures. If we can make some adjustments to our recruitment process to better enable you to shine, please reach out to the contact person or note this in your application.