Lead Business Analyst

Lead Business Analyst - Business Operating Model Design (Canberra City Program) role at UNSW.

Lead Business Analyst - Business Operating Model Design (Canberra City Program) role at UNSW.

• Lead the end-to-end design of the precinct's operating model, including its structure, governance, processes, technology, people, and performance.
• Facilitate co-design workshops with academic, professional, and community stakeholders.
• Lead and coach business analysts on project deliverables in line with EPMO standards.
• Build trusted relationships across faculties, divisions, and precinct partners.
• Define KPIs and success measures for precinct operations.
• Identify issues, risks, and benefits of existing and proposed solutions, and recommend mitigation strategies.
• Proactively identify and assess alternatives and feasibility, and advise clients on the analysis.
• Provide input to the change management team for stakeholder impact and communication plans.
• Create and deliver presentations to various audiences to support project communications.

Note: This position is based at the Kensington campus, with regular travel to the Canberra campus required (approximately once a fortnight). Travel may occasionally involve overnight stays.

• Demonstrated experience in operating model design, business analysis, and enterprise transformation within large, complex organizations.
• Minimum of 7 years of proven experience in business analysis, operating model design, or enterprise transformation.
• Minimum of 5 years of experience leading a team of business analysts.
• Demonstrated ability to develop robust solutions using strong analytical, problem-solving, and strategic planning skills.
• Exceptional written, verbal, and facilitation skills, with a proven track record of effectively influencing and negotiating with diverse stakeholders to achieve successful outcomes.
• Experience building and maintaining strong professional relationships with stakeholders to foster trust and support for initiatives.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities and deliver against project timelines.
• Proficiency in standard office and diagramming tools, including Word, Excel, PowerPoint, and Visio.
• Relevant tertiary qualifications with extensive industry experience, or an equivalent combination of education and training.
• Experience in the higher education sector is desirable.

• Hybrid working arrangements (2-3 days per week in the office)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Salary sacrificing and novated leasing
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
• Access to Fitness Passport

Submit your CV along with a cover letter addressing your suitability for the position in relation to the selection criteria (listed under the "Skills & Experience" section of the PD) via the application portal before 22 September at 11:30pm. A copy of the Position Description can be found on JOBS@UNSW.

For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Consultant, UNSW: l.gerondis@unsw.edu.au. Applications sent via email will not be accepted; please apply via the application portal.

UNSW is committed to equity and an inclusive culture. We welcome candidates from diverse backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring responsibilities. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.