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Guest Services Ambassador
1 month ago
Guest Services Ambassador page is loaded
Guest Services AmbassadorApply remote type On-site locations Melbourne, VIC time type Full time posted on Posted Yesterday job requisition id REQ429647JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests. As the first point of contact at Reception they are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services. Guest Services Ambassadors maintain smooth operations by providing client, visitor, and administrative support, and execution of duties to the highest standards.
Located in Richmond, conveniently right next to Burnley train station
Here's a snapshot of what will keep you busy:
Create a comfortable, welcoming and hospitable experience for employees and their guests,
Manage the booking, setting, and refreshing of client meeting and event spaces,
Liaise with technology team to ensure that all AV/VC equipment is operational, undertaking training to provide client support as needed,
Work collaboratively with the Workplace team to ensure that required client communications are delivered with accuracy and efficiency,
Handle internal & external calls and correspondence.
Foster a sense of community and create happiness at work for our team, our client and their guests.
Sound like the job you are looking for? Before you apply it's also worth knowing what we are looking for:
You'll ideally have experience within a customer facing environment and bring your strong 'Customer Service A-Game' to JLL. You will be well-presented and well-spoken, flexible, enthusiastic personality and easily build good rapport with stakeholders of all levels. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm's procedures and standards.
Experience in Hospitality, Corporate or related professional area.
Qualifications in Hospitality or Business are an advantage.
What can you expect from us?
You'll join an inclusive culture, one where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sightand imagine where JLL can take you...
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
Apply today
Interested candidates, please apply following the link below-quoting job reference number REQ429647.
Location:
On-site –Melbourne, VICIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com .
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