Customer Success Specialist

3 weeks ago

Melbourne, Victoria, Australia Windcave Full time
Overview

Windcave is based in Auckland and has operations stretched across the globe. We work on complex projects across the payments chain, from the design and manufacture of payment terminals to payments as a service (PaaS) software. Our Melbourne office is looking for entry level candidates who love to sell, succeed and grow.

Graduates – if you are a recent graduate in business or IT and looking to get started, we would definitely want to help you kick start your career

Position Attributes
  • Interested and willing to learn about payment technology sector
  • Enthusiastic about representing a high-growth, market leading, professional company
  • Has integrity and is highly motivated to achieve great rewards
Key responsibilities
  • Managing accounts
  • Onboarding business accounts
  • Inform and educate customers about products and features
  • Upsell/cross-sell new services to existing customers
  • Support and collaborate with cross-functional teams
  • Regularly report on key accomplishments and monitor key metrics to identify areas for improvement
Role Requirements
  • Dynamic personality and high-energy with a go getter attitude
  • Ability to learn new product knowledge rapidly
  • Excellent written and oral communications skills
  • Well presented
  • Desire to actively contribute to a fun environment and be part of a successful team
  • Intermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint)
  • Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsory

Send us your CV if you are keen to explore your options with Windcave

Windcave thanks all applicants in advance, as only those shortlisted will be contacted.

Seniority level
  • Entry level
Employment type
  • Full-time

#J-18808-Ljbffr

  • Customer Success Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest,...

  • Customer Success Specialist

    1 week ago

    Melbourne, Victoria, Australia Amazon Web Services Full time US$120,000 - US$200,000 per year

    DESCRIPTIONAWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix,...

  • Customer Success Specialist

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time $80,000 - $120,000 per year

    AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest,...

  • Customer Success Specialist

    1 week ago

    Melbourne, Victoria, Australia Amazon Web Services (AWS) Full time $80,000 - $120,000 per year

    DescriptionAWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix,...

  • Customer Success Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Archa Full time

    About Archa Archa is redesigning the way that companies use financial systems to grow their business and empower their teams.We're disrupting the outdated corporate credit card model and offering companies an all-in-one corporate card and spend management solution, better designed to help companies and their teams operate efficiently.Our mission is to save...

  • Customer Success Specialist

    7 days ago

    Melbourne, Victoria, Australia Xonboard Full time $80,000 - $90,000 per year

    About Xonboard and SuperAPISuperAPI is on a mission to simplify employer compliance through intuitive, integrated tools that automate payroll and superannuation obligations. Xonboard is our customer-facing product for Xero Payroll users. It helps employers, accountants, and bookkeepers easily collect tax, bank, and super details from new...

  • Customer Success Specialist

    3 weeks ago

    Melbourne, Victoria, Australia CreditorWatch Full time

    Who are we?So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.As a commercial credit reporting...

  • Customer Success Specialist

    7 days ago

    Melbourne, Victoria, Australia CreditorWatch Full time $60,000 - $100,000 per year

    Who are we?So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.As a commercial credit reporting...

  • Customer Success Specialist

    1 week ago

    Melbourne, Victoria, Australia Windcave Full time $60,000 - $120,000 per year

    Imagine selling products and services in an industry that embraces change and innovation, a company that impacts and grows customer experience for businesses and platforms alike. Now imagine working in the payments technology industry for a market leading company.Windcave is based in Auckland and has operations stretched across the globe, we work on complex...

  • Customer Success Specialist

    3 days ago

    Melbourne, Victoria, Australia Windcave Limited Full time $60,000 - $80,000 per year

    Imagine selling products and services in an industry that embraces change and innovation, a company that impacts and grows customer experience for businesses and platforms alike. Now imagine working in the payments technology industry for a market leading company.Windcave is based in Auckland and has operations stretched across the globe, we work on complex...