Senior Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

We are seeking a highly experienced and driven Senior Account Solutions Engineer to join our dynamic team, focusing specifically on the Financial Services segment. In this pivotal role, you will be instrumental in guiding our financial services customers through their digital transformation journeys, leveraging the full power of Salesforce solutions.

About The Role

As a Senior Account Solutions Engineer, you will be a trusted advisor to our financial services clients in the Commercial segment. You will develop and drive a compelling multi-cloud transformation vision that aligns with the strategic objectives of the account, engaging with key decision-makers. You will lead and coordinate the entire solution cycle, presenting innovative Salesforce and partner solutions while fostering strong customer and partner relationships.

Key Responsibilities

• Partner with Account Executives to deeply understand the customer's unique business goals and challenges throughout the sales cycle.
• Develop and drive a multi-cloud point-of-view that aligns with the strategic vision of the account, navigating operating units and client decision makers.
• Clearly articulate the benefits and competitive differentiation of Salesforce solutions to customers at all levels.
• Leverage technical expertise and product knowledge to create tailored solutions that address customer challenges and deliver value.
• Lead the discovery process by aggregating and interpreting customer data effectively to ensure a clear path for the account team.
• Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
• Apply knowledge of economic, financial, and market trends within the financial services industry to identify growth opportunities for customers.
• Demonstrate proficient knowledge of business challenges in areas such as technology strategy, process, policy, compliance, and legal within financial services.
• Build and nurture strong connections with customers throughout the sales process and beyond, acting as a trusted advisor.
• Continuously enhance expertise in Salesforce solutions, product capabilities, and relevant industry and market trends, while proactively seeking and leveraging feedback to refine approaches and maintain a trusted advisor status with customers.
  
  

Qualifications

• Proven experience as a Solutions Engineer or similar role.
• Demonstrated ability to translate complex business requirements into effective technical solutions.
• Exceptional communication, presentation, and interpersonal skills.
• Strong collaborative spirit and ability to work effectively with cross-functional teams.
• A track record of successfully leading and closing complex sales opportunities.
• Experience in working in the Financial Services industry will be considered favourably
  
  

Why Salesforce?

Join a company that values innovation, customer success, and giving back. At Salesforce, you'll have the opportunity to work with cutting-edge technology, grow your career, and make a tangible impact on the world. We offer a dynamic and supportive work environment, continuous learning opportunities, and a commitment to your professional development.

If you are a passionate and experienced Solutions Engineer with a strong background in Financial Services, and you are ready to help our customers achieve their greatest ambitions, we encourage you to apply

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesSoftware Development, IT Services and IT Consulting, and Technology, Information and Internet

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