Client Service Officer

3 weeks ago

Brisbane, Queensland, Australia Equity Trustees Full time
Client Service Officer - Health and Personal Injury

Join to apply for the Client Service Officer - Health and Personal Injury role at Equity Trustees

Client Service Officer - Health and Personal Injury

1 day ago Be among the first 25 applicants

Join to apply for the Client Service Officer - Health and Personal Injury role at Equity Trustees

Get AI-powered advice on this job and more exclusive features.

We have an exciting opportunity for a Client Service Officer - Health and Personal Injury to join our team in Brisbane. This role is key to supporting our Health and Personal Injury Client Relationship Managers (CRMs) by providing high-quality administrative and client-focused support. You will help ensure that our clients receive exceptional service while assisting with key administrative duties such as property risk management, tribunal reporting, and budget preparation.

If you are passionate about client service and want to make a meaningful impact in the lives of our clients, we would love to hear from you

Key Responsibilities:

  • Support CRMs with administrative tasks including tribunal submissions, property management, and bill payments.
  • Maintain accurate and up-to-date client records, monitoring workflow and managing multiple inboxes.
  • Provide exceptional service to clients with complex needs, responding to enquiries via phone and email.
  • Act as a key contact in the absence of the CRM and liaise directly with clients as required.
  • Ensure compliance with relevant policies, Trust Deeds, and tribunal regulations.
  • Collaborate with internal and external stakeholders to support strong relationships and optimal client outcomes.
  • Contribute to a high-performing team environment by providing support to colleagues and working collaboratively.
What You'll Need to Succeed:
  • Experience working in the trustee, financial, or legal sector. Experience with with complex client needs desirable but not mandatory
  • Strong ability to build and maintain relationships with clients and stakeholders.
  • Excellent communication and interpersonal skills, with a respectful and empathetic approach to client interactions.
  • Highly organised with strong administrative skills and the ability to manage competing priorities.
  • Proficiency in Microsoft Office and the ability to learn new systems quickly.
  • A team player with initiative, resilience, and a commitment to delivering outstanding client service.
What we offer:
  • A warm, open, and supportive culture.
  • An attractive remuneration package, including reward and recognition programs.
  • An employee wellness program, including discounted health insurance and an employee assistance program.
  • A workplace volunteering and giving program to enable you to help others in the community.
  • We are proud to be part of the Top 30 Best Workplaces to Giveback 2024.
  • Discounted tax and estate planning services.
  • 16 weeks paid parental leave for the primary carer.
  • Great central CBD location, Modern office fit-out and end-of-trip facilities.
  • Flexible/Hybrid working environment.
About us - Trusted since 1888

Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for.

We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.

Equity Trustees is over 145 years strong - and growing. Apply now to be part of a successful contemporary trustee companySeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service

Referrals increase your chances of interviewing at Equity Trustees by 2x

Get notified about new Client Services Officer jobs in Brisbane, Queensland, Australia.

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

South Brisbane, Queensland, Australia 1 day ago

Brisbane, Queensland, Australia 1 day ago

Brisbane, Queensland, Australia $71,150.00-$78,951.00 1 month ago

Brisbane, Queensland, Australia 5 days ago

Brisbane, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 1 day ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 3 hours ago

Brisbane, Queensland, Australia 3 hours ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

South Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 3 days ago

West Ipswich, Queensland, Australia 8 hours ago

Brisbane, Queensland, Australia 3 hours ago

Expression of Interest - UQ Temps Administration Opportunities

St Lucia, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Principal Coordinator, Office of the Director-General

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia 10 hours ago

Brisbane, Queensland, Australia 3 days ago

Sales and Contract Support Administrator

Eagle Farm, Queensland, Australia 3 hours ago

Brisbane, Queensland, Australia A$78.02-A$78.02 1 week ago

Brisbane, Queensland, Australia 1 day ago

Brisbane, Queensland, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Station Client Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Police Service Full time

    You will work as part of Caboolture Station where you will be tasked with client services ensuring high standards of communication and customer satisfaction.Your role is an integral part of the administration team providing service and administrative duties to police officers and members of the public.Are you the right person for the job?- Are you an...

  • Station Client Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Police Service Full time

    You will assist the Officer in Charge of the police establishment in service delivery to the public and provide broader administrative support within the station by competently carrying out a diverse range of duties aimed at providing professional service to the public.**The core capability requirements for this role are**:- Act as the first point of contact...

  • Client Services Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Police Service Full time

    **Your Key Accountabilities will include**:- Communicate professionally with a broad range of stakeholders, clients, financial institutions, Interstate/International Law enforcement agencies, external government agencies, Federal government agencies whilst adhering to all Privacy Policies and Procedures.- Analyse, assess, research and investigate...

  • Client Services Officer

    2 weeks ago

    Brisbane, Queensland, Australia Clarke Mcewan Accountants And Business Advisors Full time

    **CLIENT SERVICES OFFICER/ADMINISTRATION ASSISTANT****About the Firm - Clarke McEwan**We are a well-established accounting and business advisory firm that has now entered into the 28th year of operation. We aim to assist our clients with managing every aspect of their business while establishing & maintaining a close one-on-one partnership. We offer a range...

  • Office and Client Coordinator_Brisbane

    3 weeks ago

    Brisbane, Queensland, Australia Knowmore Legal Service Limited Full time

    Add expected salary to your profile for insightsBe part of a passionate and purpose-driven teamFull time, permanent (office based) with ongoing professional development opportunitiesSupport a workplace culture that values diversity, integrity, and trauma-informed practiceAbout KnowmoreKnowmore is a nation-wide independent community legal centre providing...

  • Office And Client Coordinator_Brisbane

    2 weeks ago

    Brisbane, Queensland, Australia Knowmore Legal Service Limited Full time

    Add expected salary to your profile for insightsBe part of a passionate and purpose-driven teamFull time, permanent (office based) with ongoing professional development opportunitiesSupport a workplace culture that values diversity, integrity, and trauma-informed practiceAbout KnowmoreKnowmore is a nation-wide independent community legal centre providing...

  • Client Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia The Andersen Partnership Full time

    Brisbane location, close to public transport- Competitive salary package- Career progression opportunitiesWe are currently seeking an experienced Client Service Officer to join a client's team located in Brisbane.**Responsibilities**- Keeping client records up to date and ensuring all documentation is organised prior to client meetings- Building and...

  • Client Services Officer

    2 weeks ago

    Brisbane, Queensland, Australia beBeeClientService Full time $63,000 - $83,000

    Key Role Summary:The purpose of this role is to deliver exceptional, friendly and culturally sensitive services to staff, clients and visitors under the guidance of senior staff.Coordinate a busy switchboard and reception area.Be the first point of contact for our clients and their families, stakeholders and all other visitors to our office.Opportunities...

  • Client Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Equity Trustees Full time

    Client Service Officer - Health and Personal InjuryJoin to apply for the Client Service Officer - Health and Personal Injury role at Equity TrusteesClient Service Officer - Health and Personal Injury1 day ago Be among the first 25 applicantsJoin to apply for the Client Service Officer - Health and Personal Injury role at Equity TrusteesGet AI-powered advice...

  • Client Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Department of Justice QLD Full time

    Join to apply for the Client Service Officer role at Department of Justice QLD1 week ago Be among the first 25 applicantsJoin to apply for the Client Service Officer role at Department of Justice QLDDepartment of Justice QLD provided pay rangeThis range is provided by Department of Justice QLD. Your actual pay will be based on your skills and experience —...