Senior Data Analyst

12 hours ago


Sydney, New South Wales, Australia NSW Department of Customer Service Full time

Join to apply for the Senior Data Analyst role at NSW Department of Customer Service

Join to apply for the Senior Data Analyst role at NSW Department of Customer Service

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NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$129,464.00/yr - A$142,665.00/yr

Senior Data Analyst - Fair Trading | Data, Analytics and Infrastructure

Grade: Clerk Grade 9/10
Salary range: $129,464 - $142,665 + superannuation and leave loading
Term: Ongoing roles, Full time
Location: Sydney & Parramatta, hybrid role - average of 50% days face to face split between CBD and Paramatta offices as required. Flexible working arrangements available within these constraints.

NSW Fair Trading is establishing a sector-leading data & analytics capability. The Regulatory Intelligence, Data Management & Reporting team uses cutting edge technologies to identify potential risk and non-compliance across thousands of regulatory entities and drive better regulatory outcomes for the people of NSW.

We are seeking a Senior Data Analyst to:

  • Work directly with senior stakeholders to design and execute data-driven regulatory compliance operations and answer strategic policy questions.
  • Develop code-based reporting and data exploration applications to support operational teams
  • Develop sustainable data models and pipelines to support analytics use cases.
This role provides a unique opportunity to work on complex problems and build experience with cutting-edge tools and technologies, including Snowflake, Databricks, artificial intelligence and graph databases.
The ideal candidate will be willing and able to work at a fast pace, deal directly with stakeholders, learn new technologies, and work across the full data stack.

Key Responsibilities:
  • Deliver data products through agile processes, ensuring timely and accurate reporting and visualization.
  • Work comfortably across the entire data lifecycle and be confident to take on new challenges
  • Conduct analysis to identify and assess the risk of non-compliance among regulated entities.
  • Automate data workflows, ensuring efficiency, reliability, and scalability.
  • Develop dash and streamlit applications to help users search and explore data.
  • Develop relational and graph data models to support analytics, reporting and data science use cases.
  • Develop automated deployment pipelines for changes to ETL processes, database schemas and presentation products.
  • Develop automated ETL and data quality validation processes.
  • Work in a high performing team, taking collective ownership and driving modern data and development standards
  • Keep up to date with advanced data engineering and data science concepts and how they can be utilised in a regulatory environment
Key Challenges:
  • Delivering robust analysis quickly and iteratively to senior stakeholders.
  • Developing scalable, adaptable data models for long-term sustainability.
  • Implementing robust automated testing frameworks to ensure data integrity.
  • Establishing efficient data ingestion and integration strategies.
What We Offer:
  • The opportunity to build skills across cutting-edge technologies and tools.
  • A supportive and inclusive work environment.
  • Opportunities for professional growth and development.
  • Flexible working arrangements to support work-life balance.
  • A chance to make a meaningful impact on the community.
Essential Requirements:
  • Comfortable working across the end to end data lifecycle, from ingestion to presentation, and with learning, and working across, the entire data stack.
  • Ability and willingness to engage directly and frequently with stakeholders and iterate on products continuously.
  • Proven experience delivering complex data analytics products.
Why Join Us?
  • Be part of a team that values diversity and inclusion.
  • Work on innovative projects that make a real difference.
  • Enjoy a collaborative and dynamic work culture.
How to Apply

If you are passionate about data and want to contribute to a fair and safe trading environment, we would love to hear from you Please submit your application, including your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Gaby Schulzer via Gabriella.Schulzer@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday 27th August 2025 [9.59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Gabriella.Schulzer@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesGovernment Administration

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