Head of Technical Services

4 weeks ago

Melbourne, Victoria, Australia Merlin Entertainments Full time
Overview

We have a fantastic opportunity to join Merlin Entertainments as the Head of Technical Services for our four iconic Sydney-based attractions: SEA LIFE, WILD LIFE, Madame Tussauds, and Sydney Tower Eye. This full-time permanent role is a key position within the Sydney leadership team, offering a chance to learn new skills in a unique environment with specialised systems and technology.

Reporting to the Cluster General Manager (Sydney), you will oversee the maintenance functions across our attractions, maintaining facility standards and leading maintenance operations for ride and attraction infrastructure.

Responsibilities
  • Deliver compliance and efficiency in all areas of ride and facility maintenance
  • Motivate and guide your team and technical contractors to deliver exceptional results
  • Drive a strong health & safety culture
  • Develop and implement robust technical safety and training compliance strategies
  • Oversee annual maintenance planning to ensure budget control
About You

A passion for travel and tourism is essential. You will also have:

  • Proven experience in a maintenance or facilities team within a high-demanding and fast-paced environment
  • Knowledge of electrical, mechanical and facilities maintenance, as well as third-party and compliance-related matters
  • Strong background in Electrical / Mechanical facilities management desirable
  • Ability to understand ride infrastructure, maintenance and compliance
  • Leadership experience with the ability to inspire an internal team and direct external contractors

The ideal candidate will also be trained as either a mechanical, electrical or structural engineer, or suitable tradesperson.

Benefits
  • Corporate benefits including free access to all our attractions worldwide
  • Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
  • Additional Leave (including birthday and wellbeing) and 3 volunteer days
  • Involvement with Diversity & Inclusion initiatives, including our Reconciliation Action Plan
  • Being part of a business built on fun
About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. We're the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions including SEA LIFE, WILD LIFE, Madame Tussauds, and Fly Treetop Adventures.

Merlin Entertainments is driven by social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our aquatic habitats, wildlife, and natural resources. We support this through Merlins Magic Wand and the SEA LIFE Trust charities.

If you are vibrant and passionate about delivering an amazing service within a great company and team, we want to hear from you

Merlin Entertainments strongly encourages applications from all backgrounds, including Aboriginal and/or Torres Strait Islander peoples. If you require adjustments to the recruitment process to support your application, please contact anzrecruitment@merlinentertainments.biz.

Pay Range

Competitive

Senior ity level
  • Director
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries: Entertainment Providers

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