Technical Solutions Analyst

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As part of delivering our new technology strategy, Knox City Council is currently recruiting for a Technical Solution Analyst to join our Enterprise Architecture team. Reporting into the Head of Enterprise Architecture, you will be responsible for designing and supporting the delivery of key technology initiatives that will enable our customer and community strategies whilst enhancing the resiliency of our systems.

• Support solution architects in setting the strategic technology direction, including introducing best practice approaches that can be delivered in line with the Council plan to ensure future scope alignment.
• Perform technical analysis components within projects to meet organisational requirements.
• Analyse, synthesise and evaluate technical requirements, recognising patterns and contribute to the creation, maintenance, and continuous improvement of high-quality technical documentation about KCC core systems.
• Take ownership of documenting solution designs, integration patterns, and architectural decisions to ensure clarity, consistency, and traceability across projects.
• Build and maintain effective relationships with customers and key stakeholders and guide business units in the effective application of information technology best practices.

This is a full-time temporary role (until 31/07/2026) based at our Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 6 classified role. Remuneration will be $98,353.35 to $107,416.64 (pro-rata) depending on experience plus superannuation in accordance with the Superannuation Guarantee.

The key selection criteria for this role are:

• Demonstrated commitment to displaying the organisation's values.
• Excellent verbal and written communication skills to both technical and non-technical audiences.
• A strong lateral, conceptual, analytical and strategic thinker with creative thinking and decision-making skills.
• A demonstrated ability to consider multiple perspectives and distil complex information.
• Flexible and adaptable within a changing environment; able to thrive in ambiguous situations, with high levels of resilience, emotional intelligence, critical self-awareness, and tenacity.
• Ability to liaise with and gain cooperation and assistance from multiple stakeholders, management and business teams.
• Strong proven experience in developing detailed technical documentation, including solution designs, system architecture, and integration specifications, and facilitating meetings to support documentation clarity and stakeholder alignment.
• Have passion for organisational improvement, quality and customer service delivery across all aspects of
• Manage the conflicting requirements of different stakeholders to produce positive outcomes and provide astute specialist engagement advice.

Please submit your application, including your resume and cover letter online via the 'Apply' button by 5pm 16/09/2025.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact IT.Recruitment@knox.vic.gov.au

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

• Accrued or rostered days off available for full-time roles, depending on operational requirements
• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave
• Salary sacrifice option for Council-owned childcare fees
• Opportunities to take on temporary roles or work in different teams to build skills and support career growth
• Support towards further study
• 50% off Knox Leisureworks memberships
• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

Inherent requirements

To view the inherent requirements for this position please see attachment below.

• Office Based role(s) - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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