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Transformation Communications Officer

4 weeks ago

Cairns, Queensland, Australia Queensland Country Bank Full time

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

About The Role

We're looking for a Transformation Communications Officer to join our growing Business Transformation team. In this role, you'll be responsible for communicating with the business on the progress of projects and initiatives associated with the Digital Transformation roadmap. You will work closely with Business Analysts on process, systems and operations to open up opportunities to leverage digital technologies and improve overall performance.

This is a full-time position based on a 38-hour work week. The role can be based in our Townsville Head Office or Brisbane/Cairns Administration Office.

About You

  • Tertiary qualifications in a Communications discipline, or equivalent work experience
  • Ability to produce and deliver communications plans for Business Transformation projects
  • Experience collaborating with internal and external providers to prepare communication artifacts in line with communication plans and the Transformation Strategy
  • Ability to develop multi-channel communications and content to support change management initiatives, including communications plans, training and stakeholder engagement
  • Experience analysing existing business processes, workflows, and systems to identify gaps, inefficiencies, and areas for improvement
  • Strong communication and collaboration skills
  • Ability to work collaboratively within a team and with stakeholders
  • Strong analytical and problem-solving skills

About Us

Put simply, we are a bank that is striving to be Queensland's best regional bank by helping all Queenslanders live better lives through better finances.

Queensland Country have been certified as Great Place to Work with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits
  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on your Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities

How To Apply

To apply for this role please apply online via our website. Applications close Friday 8 August 2025 at 5pm.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on 07 4412 3730.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
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