Field Service Technician Safety

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Managing talent advisory for Draeger Pacific

Contribute to our mission, Technology for Life.

Reporting into the Service Team Leader, the new Field Service Technician ("FST") will be based in the Sydney region, traveling regularly to customer sites, and working from our Castle Hill workshop as required. There is a requirement to be away from home on occasional service runs. The FST is to play a key role in servicing our diverse customers by using their strong technical skills, computer competency, and ability to learn and adapt to our ever-evolving products, as well as:

• Maintain, repair, and test Draeger safety products;
• Produce work conducted reports for customers;
• Prepare detailed quotations for customers;
• Provide high quality service and support to our customers;
• Onsite customer user and maintenance training;
• Travel regularly to customer sites, and occasionally to other States as required;
• Apply a compliance focused mindset across all operations, and;

The ideal candidate will be equipped with the following qualifications, skills, and experience:

• 2+ years' post-trade experience and proven competency in a similar position;
• Willingness to travel regularly to metro and regional client sites, and ad-hoc interstate;
• Capacity to effectively service a range of technical safety products;
• Exposure to delivering product training for a variety of users;
• Experience with technical documentation and diagrams, comprehending technical problems presented by customers, and providing effective solutions;
• Well versed in effectively articulating company and product information to customers;
• Working knowledge of routine arithmetic calculations and pricing structures to complete quotations;
• Proficient in various computer software, including Microsoft Office suite of applications;
• Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
• Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards;
• Strong customer focus, problem solving, communication, organisational, and task management skills;
• Team player with a positive, can-do attitude and willingness to learn, and;
• Current Drivers License.

A Police Check will be required for this position.

Make a difference – and be rewarded accordingly.

• Global, trusted company operating since 1889;
• Well established brand and reputation to reinforce your efforts;
• Feel great about being a part of work that truly helps communities;
• Flat structure and open doors, giving you access to all leaders;
• Unique, inclusive, supportive, respected, and proud culture;
• Genuine professional development opportunities;
• Excellent and thorough on the job training;
• Attractive remuneration package and annual bonus reviewed annually;
• Salary sacrificing options;
• Benefits, discounts, and Star Awards;
• Health and wellbeing partner offers and support throughout the career lifecycle;
• Recognition and service programs and birthday vouchers;
• Employee Assistance Program for you, and your family, and;
• More that you would expect from a global leader.

We are passionate about everything we do. And we do it for Life.

Draeger creates technology and solutions to protect everyone's great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

Draeger is an Equal Opportunity Employer. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, or social status.

Read more about having a career – not just a job – at Draeger by viewing our Careers page: https://www.draeger.com/en_aunz/Career

Applicants must demonstrate the right to work in Australia or New Zealand.

No agency assistance is required.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManufacturing and Engineering
• IndustriesManufacturing and Oil, Gas, and Mining

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