Field Service Technician

Field Service Technician - Electrical Power GenerationJoin to apply for the Field Service Technician - Electrical Power Generation role at Cummins Asia PacificField Service Technician - Electrical Power Generation2 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician - Electrical Power Generation role at Cummins Asia PacificDescriptionApplies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and toolsEscalates unresolved issues to more experienced Field Service Technicians and/or SupervisorPerforms preventative maintenance activities as per documented schedules and standards on power generation products in the fieldCompletes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screensCompletes training in line with skill and business requirementsMaintains service vehicle and tools for cleanliness and proper operationTrain electrical apprentices in and out of the branch.Coordinate jobs and responsibilities within the branch and delegate workload.Understand relevant electrical certification required in countryEnsure adherence to all relevant Health Safety & Environmental policies, procedures and legislationComplete in workshop repairs as requiredEngages with customer in a courteous and professional manner.Ensures prompt and efficient attention to customer needsDescriptionYou will make an impact in the following ways:Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and toolsEscalates unresolved issues to more experienced Field Service Technicians and/or SupervisorPerforms preventative maintenance activities as per documented schedules and standards on power generation products in the fieldCompletes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screensCompletes training in line with skill and business requirementsMaintains service vehicle and tools for cleanliness and proper operationTrain electrical apprentices in and out of the branch.Coordinate jobs and responsibilities within the branch and delegate workload.Understand relevant electrical certification required in countryEnsure adherence to all relevant Health Safety & Environmental policies, procedures and legislationComplete in workshop repairs as requiredEngages with customer in a courteous and professional manner.Ensures prompt and efficient attention to customer needsResponsibilitiesAdditional Information:Full Time / 38 hours per weekCompetitive Hourly RateOvertime as required – Penalty rates paid for all work above 38 hoursAll your Safety equipment / PPE and uniforms are provided and launderedLocal Valid Drivers License is requiredYou must be trade certified to work in NSW.To be successful in this role you will need the following:Apprentice Trained Power Generation/ Electrical Technician (or equivalent)Diploma/Certificate from relevant technical institutionCurrent relevant electrical certification / ticketsBasic level knowledge of and/or experience with power generation productsHigh Voltage / Low Voltage Experience preferredQualificationsCritical Competencies:Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.Values differences - Recognizing the value that different perspectives and cultures bring to an organization.Job ServiceOrganization Cummins Inc.Role Category HybridJob Type TechnicianReqID 2418357Relocation Package NoSeniority levelSeniority levelEntry levelEmployment typeEmployment typeInternshipJob functionJob functionManagement and ManufacturingIndustriesManufacturingReferrals increase your chances of interviewing at Cummins Asia Pacific by 2xGet notified about new Electrical Technician jobs in Wetherill Park, New South Wales, Australia.Woodpark, New South Wales, Australia 2 months agoNorth Parramatta, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 4 days agoKemps Creek, New South Wales, Australia 1 day agoHigh Voltage Electrical Testing Technician High Voltage Electrical Testing Technician - SydneySydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoGlendenning, New South Wales, Australia 6 months agoElectrician - Service and Maintenance Sydney and Surrounding areasRydalmere, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 7 months agoKurnell, New South Wales, Australia A$65,000.00-A$75,000.00 1 month agoField Service Technician - Electrical Power GenerationWetherill Park, New South Wales, Australia 2 days agoBadgerys Creek, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 1 month agoRouse Hill, New South Wales, Australia 1 month agoHuntingwood, New South Wales, Australia 1 week agoE&I Technician (EEHA) - Ongoing Maintenance Works - SydneySydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$45.00-A$52.00 4 days agoRydalmere, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 month agoMascot, New South Wales, Australia 4 days agoHorsley Park, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoMaintenance Technician - Mechanical FitterPrestons, New South Wales, Australia 1 week agoMoorebank, New South Wales, Australia 2 days agoHorsley Park, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 days agoMillers Point, New South Wales, Australia A$68,640.00-A$85,280.00 2 years agoWe're unlocking community knowledge in a new way.
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