Field Service Technician

2 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Field Service Technician - Gaming Machines

Posted : 21 Aug 2025

Location : Sydney

Category : Trades & Services

Type : Full time

Salary : Competitive Salary + Van + Potential Performance Bonus

Gaming Machine Field Service Technician role offering a work | life balance

Mon to Fri (37.5 hour week)

Weekend 'on-call' typically only once a month (paid)

Global developer & manufacturer of gaming entertainment | poker machines & casino management systems

Service customers in Sydney metro area

Company work van provided (and available for private use)

Competitive salary + potential for annual performance bonus

The Company :

Positioned as one of the leaders in their sector, this global developer & manufacturer of gaming entertainment | poker machines & casino management systems is renowned for creating engaging games, pushing the limits of innovation, and providing quality in every detail. From front line R&D through to Sales, Marketing, and Service, they all share the same focus of creating the highest and most enjoyable experiences possible.

Your Role :

As a Field Service Technician you will join a team that plays a critical role in delivering products to customers. Working closely with the Sales, Marketing and Manufacturing Warehouse teams, you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations, ensuring optimal performance, customer satisfaction, and compliance with safety and quality standards.

Reporting to the Service Manager some of your key responsibilities will include :

Installing, configuring, and testing equipment at customer sites

Diagnosing and troubleshooting mechanical, electrical, or software issues

Performing scheduled maintenance and emergency repairs

Maintaining accurate service records and documentation

Managing inventory of tools, spare parts, and service kits

Maintaining technical knowledge of company products

Maintaining working knowledge of compliance requirements

Educating customers on equipment usage and basic troubleshooting

Ensuring compliance with safety protocols and company standards

Collaborating with internal teams to escalate complex issues

Providing feedback on recurring issues and suggesting improvements

Travelling to customer sites across Sydney

Note : Start time is typically between 7am to 8am, however, earlier starts between 5am & 6am may be required on some occasions

ESSENTIAL Skills & Experience :

Previous experience servicing & installing gaming machines

Current Gaming Machine Technician Licence

Valid driver's license and willingness to travel

MS office skills

Physically able to perform manual handling | lifting & stand for long periods of time

To Apply : Pleaseemail your resume

Feel free to contact Anna on if you have any questions.

Apply Now

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