
Field Service Technician
2 days ago
Field Service Technician - Gaming Machines
Posted : 21 Aug 2025
Location : Sydney
Category : Trades & Services
Type : Full time
Salary : Competitive Salary + Van + Potential Performance Bonus
Gaming Machine Field Service Technician role offering a work | life balance
Mon to Fri (37.5 hour week)
Weekend 'on-call' typically only once a month (paid)
Global developer & manufacturer of gaming entertainment | poker machines & casino management systems
Service customers in Sydney metro area
Company work van provided (and available for private use)
Competitive salary + potential for annual performance bonus
The Company :
Positioned as one of the leaders in their sector, this global developer & manufacturer of gaming entertainment | poker machines & casino management systems is renowned for creating engaging games, pushing the limits of innovation, and providing quality in every detail. From front line R&D through to Sales, Marketing, and Service, they all share the same focus of creating the highest and most enjoyable experiences possible.
Your Role :
As a Field Service Technician you will join a team that plays a critical role in delivering products to customers. Working closely with the Sales, Marketing and Manufacturing Warehouse teams, you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations, ensuring optimal performance, customer satisfaction, and compliance with safety and quality standards.
Reporting to the Service Manager some of your key responsibilities will include :
Installing, configuring, and testing equipment at customer sites
Diagnosing and troubleshooting mechanical, electrical, or software issues
Performing scheduled maintenance and emergency repairs
Maintaining accurate service records and documentation
Managing inventory of tools, spare parts, and service kits
Maintaining technical knowledge of company products
Maintaining working knowledge of compliance requirements
Educating customers on equipment usage and basic troubleshooting
Ensuring compliance with safety protocols and company standards
Collaborating with internal teams to escalate complex issues
Providing feedback on recurring issues and suggesting improvements
Travelling to customer sites across Sydney
Note : Start time is typically between 7am to 8am, however, earlier starts between 5am & 6am may be required on some occasions
ESSENTIAL Skills & Experience :
Previous experience servicing & installing gaming machines
Current Gaming Machine Technician Licence
Valid driver's license and willingness to travel
MS office skills
Physically able to perform manual handling | lifting & stand for long periods of time
To Apply : Pleaseemail your resume
Feel free to contact Anna on if you have any questions.
Apply Now
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