Warehouse Manager, Night Shift, Knoxfield, VIC

Overview

At PFD, we bring people together through food. Behind every café breakfast, school canteen, and restaurant service is a team working around the clock to make it happen. We are looking for a hands-on Warehouse Manager to lead our Knoxfield night shift team, ensuring product is picked, packed, and delivered accurately and safely. You'll be at the heart of ensuring 55+ trucks leave our site ready to deliver to customers across Victoria. This is a leadership role for someone who thrives in a fast-moving environment, can motivate a large and diverse crew, and brings structure and confidence.

Key Responsibilities

• Lead and motivate a team of 50+ employees (mix of full-time and casual staff) to achieve safe, accurate, and efficient warehouse operations.
• Oversee night shift activities including receiving, storing, picking, and loading product in line with company policy and OH&S standards.
• Ensure trucks are loaded on time and in full to meet strict delivery cut-offs.
• Monitor labour budgets, overtime, picking rates, and accuracy levels to meet operational and financial targets.
• Champion a proactive safety culture, ensuring HACCP, food safety, and OH&S requirements are consistently met.
• Support and develop staff - provide coaching, training, and clear direction.
• Liaise with transport teams to ensure smooth coordination between warehouse and drivers.
• Investigate and resolve customer complaints with corrective action and a focus on service recovery.
• Provide meaningful reporting and data to senior management.

What We're Looking For

• Proven people management experience, ideally leading 50+ team members in warehousing, distribution, or FMCG.
• Strong operational expertise in warehouse and logistics environments, with the ability to balance speed, accuracy, and safety.
• A hands-on leadership style to be present on the floor, problem-solving in real time, and coaching staff to perform at their best.
• Excellent communication and stakeholder management skills, able to work with employees, drivers, managers, and customers.
• Strong financial and analytical ability to manage labour budgets, wages, and operational costs.
• Resilience and adaptability to thrive in a night shift environment, balancing team morale and service delivery.
• HACCP/food safety and OH&S experience (preferred).
• Exposure to cold storage environments (advantageous).

What Success Looks Like

• Safety First: A safe warehouse where HACCP, OH&S, and compliance are embedded into daily routines.
• Engaged Team: A motivated crew with high morale, supported by clear direction and consistent leadership.
• Customer Service Excellence: Trucks dispatched on time, every time, ensuring customers receive orders accurately and reliably.
• Operational Control: Labour budgets, overtime, and performance targets met without compromising quality.
• Positive Culture Shift: Earning the trust of long-tenured employees while introducing new standards, processes, and energy.
• Effective Onboarding: Completing a 5-6 week induction across day and night shifts, warehouse operations, and transport to build end-to-end knowledge of the business.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let's celebrate successes. Let's minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This sounds like your kind of challenge; we'd love to hear from you. Click the apply button and submit your updated resume and a cover letter.

Applications close 6 October 2025 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Distribution
• Industries
• Food and Beverage Services

Applications and referrals may be used to identify potential candidates; refer to the posting for details.

Note: location and salary ranges provided are indicative and may be updated.

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