Warehouse Operations Leader

2 weeks ago


Melbourne, Victoria, Australia beBeeOperations Full time $100,000 - $120,000

We are seeking a highly skilled Warehouse Operations Leader to lead our night shift team in Knoxfield, VIC.

Job Overview

This role is critical in maintaining high operational standards and ensuring product is picked, packed, and delivered accurately and safely.

Key Responsibilities:
  • Lead a team of 50+ employees to achieve safe, accurate, and efficient warehouse operations.
  • Oversee night shift activities including receiving, storing, picking, and loading product in line with company policy and OH&S standards.
  • Ensure trucks are loaded on time and in full to meet strict delivery cut-offs.
  • Monitor labour budgets, overtime, picking rates, and accuracy levels to meet operational targets.
  • Champion a proactive safety culture, ensuring HACCP, food safety, and OH&S requirements are consistently met.
  • Support and develop staff through coaching, training, and clear direction.
  • Liaise with transport teams to ensure smooth coordination between warehouse and drivers.
  • Investigate and resolve customer complaints with corrective action and a focus on service recovery.
Requirements:
  • Proven people management experience leading large teams in warehousing, distribution, or FMCG environments.
  • Strong operational expertise in warehouse and logistics settings with the ability to balance speed, accuracy, and safety.
  • A hands-on leadership style with real-time problem-solving and coaching skills.
  • Excellent communication and stakeholder management abilities to work with employees, drivers, managers, and customers.
  • Strong financial and analytical skills to manage labour budgets, wages, and operational costs.
  • Resilience and adaptability to thrive in a fast-paced, night shift environment.
  • HACCP/food safety and OH&S experience (preferred).
  • Exposure to cold storage environments (advantageous).
What Success Looks Like:
  • Safety First: A safe warehouse with embedded HACCP, OH&S, and compliance practices.
  • Engaged Team: A motivated crew with high morale supported by clear direction and consistent leadership.
  • Customer Service Excellence: Trucks dispatched on time, every time, ensuring accurate and reliable customer orders.
  • Operational Control: Labour budgets, overtime, and performance targets met without compromising quality.
  • Positive Culture Shift: Earning trust from long-tenured employees while introducing new standards and processes.
  • Effective Onboarding: Completing a comprehensive induction across day and night shifts, warehouse operations, and transport.
PFD Food Services Offers:

Competitive remuneration, superannuation, and other staff benefits.

Culture & Values:

Customer Focus, Respect, Passion, Leadership.


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