Senior Account Manager

4 weeks ago

Melbourne, Victoria, Australia The Trade Desk Full time
Overview

The Trade Desk is seeking a Senior Account Manager to join our Melbourne team. The role focuses on managing and growing agency accounts, delivering client value, and partnering with cross-functional teams to drive campaign success. We value grit, agility and full-hearted collaboration while fostering inclusive spaces for all colleagues.

What you'll do
  • Manage and grow a roster of key agency accounts.
  • Collaborate with the Trading team to rapidly grow the existing portfolio and onboard new customers.
  • Work with Business Development to identify opportunities to expand current accounts.
  • Become an expert on The Trade Desk platform and provide clients with best-practice insights to improve campaigns.
  • Provide continual training to clients as new features are added.
  • Partner with Product Management to define features and drive platform enhancements.
  • Help build the Client Services practice by creating training materials, best practices, sales materials and customer-facing guides.
What you bring to the table
  • 6+ years of online advertising and client-facing experience.
  • Solid technical background, ideally with experience at another DSP, SSP, online publisher, agency, MarTech provider or related role.
  • Strong interpersonal skills with the ability to manage difficult client conversations and deliver excellent service.
  • Proven proficiency in Excel and MS Office with the ability to use large datasets to build presentations and derive insights and strategy recommendations.
  • Strong troubleshooting, analytical and problem-solving abilities with the ability to collaborate cross-functionally in a fast-paced environment.
  • Track record of growing accounts by building strong client relationships and aligning objectives with effective strategies.
  • Effective time management and the ability to prioritise and meet deadlines.
  • High attention to detail and a process-driven mindset.

The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

We are committed to making our job application process accessible and provide reasonable accommodations for applicants with disabilities. If you require an accommodation for any part of the application or hiring process, please contact us at accommodations@thetradedesk.com.


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