Case Manager

4 days ago

Launceston, Tasmania, Australia Respect Full time

Are you passionate about supporting clients to remain living independently in their own home and making a positive difference in their lives? We are seeking a compassionate, dedicated, and experienced Case Manager to join our dynamic home care team. This is a rewarding opportunity to play a key role in ensuring that our clients receive the highest standard of care in the comfort of their own homes.

Key Responsibilities:
  • Assessing the individual needs of clients and developing person-centered care plans
  • Coordinating and managing the delivery of in-home care services
  • Conducting regular reviews and ensuring care plans are updated as needed
  • Acting as the primary point of contact for clients and their families
  • Collaborating with other healthcare professionals and key stakeholders to ensure comprehensive care
  • Managing a caseload of clients, ensuring their needs are met in a timely and effective manner
  • Monitoring the quality and safety of care services provided
  • Advocating for clients to ensure they receive the appropriate services and support
Requirements:
  • Experience in case management/the provision of aged care and/or home care or related discipline, typically 3 years+
  • Sound knowledge of Home Care and/or Aged Care industry including exposure to the Aged Care Quality Code of Conduct, Aged Care Standards & accreditation process
  • Strong communication skills, demonstrated ability to build rapport with internal and external stakeholders
  • Client-centric approach and willingness to advocate on behalf of clients
  • Proven ability to work independently, make sound judgements, and prioritise tasks in a fast-paced environment
  • Experience in budgeting and funds management
  • Demonstrated understanding of risk management protocols, covering hazard identification and incident management
  • Proficient computer and information management skills
Benefits:
  • Job Satisfaction: You'll experience high levels of job satisfaction as you make a direct, positive impact on your clients' lives, helping them achieve better health outcomes and maintain a high quality of life.
  • Diverse and Dynamic Work Environment: Every client's situation is unique, offering you a variety of challenges. You'll work with different patient populations, from those with chronic conditions to those recovering from surgery, ensuring that no two days are the same.
  • Building Relationships: You'll have the opportunity to develop strong, long-lasting relationships with clients and their families. This enables you to understand their needs more deeply and provide care that is both personalized and effective.
  • Autonomy: Enjoy a level of independence in your work. You'll be able to make decisions and adapt care plans based on the needs of your clients, giving you the flexibility to work creatively and efficiently.
  • Leadership Opportunities: Take on a leadership role as you coordinate care teams and guide family members. This experience will help you develop valuable leadership and decision-making skills for career growth.
  • Work-Life Balance: Enjoy the flexibility of a schedule that supports a healthy work-life balance. This flexibility is perfect for those with family commitments or personal interests outside of work.
  • Continuous Learning and Development: Stay at the forefront of healthcare by pursuing further training and certifications. We support your professional development, allowing you to continue learning and enhancing your expertise.
  • Salary Packaging Benefits: Maximize your take-home pay through salary packaging options. You'll have the opportunity to allocate a portion of your pre-tax salary toward eligible expenses such as additional superannuation, vehicle leasing, or other work-related benefits. This can help reduce your taxable income and increase your overall financial flexibility, allowing you to make the most of your earnings.
Seniority level:

Mid-Senior level

Employment type:

Full-time

Job function:

Management

Industries:

IT Services and IT Consulting

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