Website Communication Officer

7 days ago

Sydney, New South Wales, Australia Careers at Council Full time
Website Communications Officer – Bayside Council (Careers at Council)

Location: Rockdale, New South Wales

Employment type: Full-time

Salary: $104,848.43 - $117,430.20 per annum, plus 12% superannuation

Deadline: Monday 15 September, 2025

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

About the Role

As a Website Communications Officer, you will play a pivotal role in enhancing our digital media presence by contributing to the continual improvement of Council's website. Your responsibilities will include ensuring accuracy and effectiveness of website content, coordinating website improvement projects, and fostering effective communication with stakeholders to enhance the customer experience.

Key Responsibilities
  • Coordinate and manage content on Council's website to build its online presence and facilitate proactive communications with residents, the community, and key stakeholders.
  • Ensure web and PDF content adheres to best practice standards, including readability, SEO integration, and accessibility.
  • Collaborate with stakeholders to source, edit, and approve content, fostering effective communication and negotiation.
  • Contribute to the development and implementation of strategies, policies, and procedures that align with Council plans and objectives.
  • Provide guidance to stakeholders to develop content that enhances the customer experience.
  • Coordinate content requests and publication schedules to create user-friendly, accurate, and informative content in line with Council's branding and language guidelines.
  • Ensure timely and accurate dissemination of Council information across all platforms.
  • Continuously assess, monitor, and evaluate the website to identify enhancements for future development.
  • Analyse usage statistics and produce reports to inform communication strategy and direction.
  • Promote a positive and collaborative culture within the organization through ethical and professional behaviour.
  • Collaborate with the team, manager, and key stakeholders to achieve business unit goals and Council priorities.
About You

We are looking for a candidate who demonstrates:

  • Relevant qualification and/or experience.
  • Current Driver's Licence Class C.
  • Demonstrated experience with Content Management System platforms and web development (Drupal or equivalent).
  • Understanding of SEO and Google Platforms.
  • Practical experience in reporting and analysing web trends, accessibility, readability, and SEO integration.
Our Benefits and Culture

We offer a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

  • 3 extra days off during Christmas each year
  • 15 days sick leave each year
  • 2 days health and wellbeing leave each year
  • Gym membership discounts
  • Additional parental leave entitlements for both parents
Apply Now

Please read the Position Description before applying. Use MS Edge or Google Chrome when submitting your application. If you have technical issues, contact support at erecruit@bayside.nsw.gov.au.

Equal Opportunity Employer and Child-Safe Organisation. We are committed to a diverse, inclusive and safe workplace. Applicants can request a reasonable adjustment at any stage during the recruitment process by contacting our Talent Acquisition team.


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